Demand for ServiceNow developers is high. That means you don't always have time to work on some of the smaller projects that business users need. That's when it's time to look at the citizen developers.

Topics

• 00:00 Welcome and introductions
• 07:49 Why start a citizen developer program
• 12:54 Avoiding shadow IT
• 14:33 One development platform
• 15:55 Low-code capabilities are for everyone
• 16:41 A look at ServiceNow's citizen dev program
• 18:34 Some example apps and opportunities
• 21:18 Tips for working together
• 22:48 What have we learned
• 28:14 How a customer would launch a citizen dev program
• 31:52 Consider licensing
• 32:27 Where to find out more
• 33:00 Get in touch
• 34:00 Outro

Links

• Now Learning: ServiceNow Citizen Developer Advanced Skills
• Developer Portal: ServiceNow Application Developer Learning Plan
• Now Learning: Getting started with ServiceNow Citizen Developer Training
• Developer Portal Home Page
• LinkedIn
• Community Blog: Democratizing development with Citizen Developer training

Check out the other ServiceNow podcasts.