With two major ServiceNow family releases per year, it's important to have a playbook when it comes to upgrades. In this episode we've got not one, but TWO subject matter experts who have certainly seen their share of upgrades to share their insights. 

Topics
00:00 Welcome/introductions
04:46 Upgrades in the early days
11:30 Upgrade improvements today
17:57 Products requiring more focus on upgrades
20:59 When things go awry
25:56 Upgrade timeframe
30:44 What to do when you find a show stopper
33:38  Advice for newcomers
37:58 Contact info
38:53 Outro

Links
CJ's LinkedIn
news.jace.pro
Jace's LinkedIn
Jace's YouTube

Check out the other ServiceNow podcasts.

With two major ServiceNow family releases per year, it's important to have a playbook when it comes to upgrades. In this episode we've got not one, but TWO subject matter experts who have certainly seen their share of upgrades to share their insights. Topics
<ul>
<li>00:00 Welcome/introductions</li>
<li>04:46 Upgrades in the early days</li>
<li>11:30 Upgrade improvements today</li>
<li>17:57 Products requiring more focus on upgrades</li>
<li>20:59 When things go awry</li>
<li>25:56 Upgrade timeframe</li>
<li>30:44 What to do when you find a show stopper</li>
<li>33:38  Advice for newcomers</li>
<li>37:58 Contact info</li>
<li>38:53 Outro</li>
</ul>
Links
<ul>
<li><a href="https://www.linkedin.com/in/cjwesley/">CJ's LinkedIn</a></li>
<li>news.jace.pro</li>
<li><a href="https://www.linkedin.com/in/jacebenson/">Jace's LinkedIn</a></li>
<li><a href="https://www.youtube.com/@JaceNow">Jace's YouTube</a></li>
</ul>
Check out the other <a href="https://devlink.sn/podcasts">ServiceNow podcasts</a>.

Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Join your host, Sr. Developer Advocate Lauren McManamon. She talks to ServiceNow product managers and developers about the Now Platform features, customers to discuss apps they've built, interesting people in the ServiceNow ecosystem, and others about career tips to take your developer career higher. Take a break with Break Point.

Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Join your host, Sr. Developer Advocate Lauren McManamon. She talks to ServiceNow product managers and developers about the Now Platform features, customers to discuss apps they've built, interesting people in the ServiceNow ecosystem, and others about career tips to take your developer career higher. Take a break with Break Point.

Break Point

ServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our experts talk about what's going on at ServiceNow. Join the conversation!

Visit the Now Community forums

ServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our experts talk about what's going on at ServiceNow. Join the conversation!
<a href="https://community.servicenow.com/community">Visit the Now Community forums</a>

ServiceNow Podcasts

How do you upgrade with Jace Benson and Cory Wesley

In today’s solo-Lauren episode of Break Point, we will be diving into the hottest topic on the market - Agentic AI - specifically what it is, how it's being utilized on the ServiceNow platform, and why this is such a big deal for developers! 

Topics
00:00 Welcome & Introductions
04:21 What Is Agentic AI?
09:23 What Will Agentic AI on ServiceNow Look Like?
12:23 Why Agentic AI is Not Any Old Just a Tech Trend
15:47 Conclusion & Outro

Links
Donate to the California Fire Foundation
AI Agents Live Launch
Register for TechNow Yokohama

Subscribe to Break Point
Apple Podcasts
Spotify
Amazon Music
TuneIn
RSS

In today&rsquo;s solo-Lauren episode of Break Point, we will be diving into the hottest topic on the market - Agentic AI - specifically what it is, how it's being utilized on the ServiceNow platform, and why this is such a big deal for developers! 
Topics
<ul>
<li>00:00 Welcome &amp; Introductions</li>
<li>04:21 What&nbsp;Is Agentic AI?</li>
<li>09:23 What Will Agentic AI on ServiceNow Look Like?</li>
<li>12:23 Why Agentic AI is Not Any Old Just a Tech Trend</li>
<li>15:47 Conclusion &amp; Outro</li>
</ul>
Links
<ul>
<li><a href="https://cpf.salsalabs.org/disasterrelief/index.html">Donate to the California Fire Foundation</a></li>
<li><a href="https://www.linkedin.com/events/7285479755213152256/about/">AI Agents Live Launch</a></li>
<li><a href="https://devlink.sn/tn99reg">Register for TechNow Yokohama</a></li>
</ul>
Subscribe to Break Point
<ul>
<li><a href="https://podcasts.apple.com/us/podcast/break-point/id1526244528">Apple Podcasts</a></li>
<li><a href="https://open.spotify.com/show/20gZbxGmf7c1WperGjzg18">Spotify</a></li>
<li><a href="https://music.amazon.com/podcasts/2f7048ed-5953-44f6-af98-5a7b603029b1/Break-Point">Amazon Music</a></li>
<li><a href="https://tunein.com/podcasts/Technology-Podcasts/Break-Point-p1350240/">TuneIn</a></li>
<li><a href="https://omny.fm/shows/break-point/playlists/podcast.rss">RSS</a></li>
</ul>

What Is Agentic AI and Why Should I Care?

In today's episode, I've gathered (nearly) all of the Developer Advocates to discuss our fondest memories from 2024, as well as our plans for making 2025 the Community's best year yet! 

Topics 
00:00 Welcome & Introductions
03:15 Our Top 3 Moments from 2024
21:31 What We Are Reading to Prep for 2025
33:29 Our Developer Advocate New Year's Resolutions
39:51 Conclusion & Outro

Check out the other ServiceNow podcasts

In today's episode, I've gathered (nearly) all of the Developer Advocates to discuss our fondest memories from 2024, as well as our plans for making 2025 the Community's best year yet!&nbsp;
Topics 
<ul>
<li>00:00 Welcome &amp; Introductions</li>
<li>03:15 Our Top 3 Moments from 2024</li>
<li>21:31 What We Are Reading to Prep for 2025</li>
<li>33:29 Our Developer Advocate New Year's Resolutions</li>
<li>39:51 Conclusion &amp; Outro</li>
</ul>
Check out the other <a href="http://devlink.sn/podcasts">ServiceNow podcasts</a>

The 2024 Dev Advocate Holiday Special

In today’s episode, we celebrate the launch of a brand new, free-to-use product that will change the way developers work forever! 

Topics 
00:00 Welcome & Introductions
12:03 What Is ServiceNow Studio?
13:45 What About Legacy Studio?
14:43 Studio vs App Engine Studio
20:48 What Are Customers Saying About Studio?
26:06 Andrew’s Favorite Feature of Studio
28:35 When Will Studio Be on PDIs?
29:24 What Knowledge Content is Planned for Knowledge25?
31:07 A Break Point Exclusive!
32:29 Conclusion & Outro

Links
Xanadu Content Calendar
ServiceNow Studio Creator Toolbox

Check out the other ServiceNow podcasts

In today’s episode, we celebrate the launch of a brand new, free-to-use product that will change the way developers work forever! 
Topics 
<ul>
<li>00:00 Welcome &amp; Introductions</li>
<li>12:03 What Is ServiceNow Studio?</li>
<li>13:45 What About Legacy Studio?</li>
<li>14:43 Studio vs App Engine Studio</li>
<li>20:48 What Are Customers Saying About Studio?</li>
<li>26:06 Andrew’s Favorite Feature of Studio</li>
<li>28:35 When Will Studio Be on PDIs?</li>
<li>29:24 What Knowledge Content is Planned for Knowledge25?</li>
<li>31:07 A Break Point Exclusive!</li>
<li>32:29 Conclusion &amp; Outro</li>
</ul>
Links
<ul>
<li><a href="http://devlink.sn/xanadu">Xanadu Content Calendar</a></li>
<li><a href="https://www.youtube.com/watch?v=JRdZj6OLnWA">ServiceNow Studio Creator Toolbox</a></li>
</ul>
Check out the other <a href="http://devlink.sn/podcasts">ServiceNow podcasts</a>

How do you upgrade with Jace Benson and Cory Wesley

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Break Point

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