You've been asked to do a presentation. You've listened to part 1 of this series to prepare and part 2 to avoid the top 10 – now it's time to craft the message so your audience understands the purpose. We've got a returning guest here to help with that.

Topics

• 00:00 Welcome/introductions
• 04:45 CMA/CTA programs
• 09:14 Crafting your message
• 11:16 Horses for courses
• 12:44 Short presentations
• 14:51 Example: Key messages
• 16:04 Example: Supporting statements
• 19:52 Example: Objection Handling
• 23:07 Example: Other concerns
• 24:34 Example: Closing
• 25:23 Example: Call to action
• 27:09 Bonus tips
• 34:03 Planning stage vs building stage
• 34:53 The summary
• 35:52 Contact info
• 36:29 Outro

Links

• Effective Presentations - Part 2
• Email: julian.mills@servicenow.com
• devlink.sn/cma
• LinkedIn
• Effective Presentations - Part 1

Check out the other ServiceNow podcasts.