Jeannette talks to Amanda Teale, the CEO and founder of Minerva Private Travel and Lifestyle Management. They delve into Amanda's inspiring journey from her early fascination with travel to establishing a successful luxury travel business.

Amanda shares her unique approach to client service, emphasising the importance of personalised experiences and seamless journeys, which set her apart in the competitive travel industry.

KEY TAKEAWAYS

• Minerva Private Travel emphasises a highly personalised service, focusing on the entire journey of the client, from pre-departure communication to seamless transitions at airports.

• The business model relies on referrals and recommendations rather than traditional advertising, which has proven to be a successful long-term strategy for building a loyal client base.

• Challenges such as the aftermath of 9/11 and the COVID-19 pandemic highlight the volatility of the travel industry. Adapting to these challenges, including diversifying services and maintaining a positive mindset, is crucial for survival and growth.

• Building a strong team and delegating tasks is essential for efficiency. Investing in the right people allows for a focus on core business activities, leading to better overall performance.

BEST MOMENTS

"What I do differently is I actually put quite a lot of emphasis on the journey. Our drivers message them 48 hours before they leave home; that's where their journey starts for us."

"The travel industry is the most volatile industry in the world... It only takes one person to say something, and they're like, 'Oh, I'm going now, cancel.'"

"The term luxury is an interesting one. I think it's overused, in my opinion."

"You have to be humble in hard times... If things got bad again, I'd have to do the same. And I would be prepared to do that."

This is the perfect time to get focused on what YOU want to really achieve in your business, career, and life. It’s never too late to be BRAVE and BOLD and unlock your inner BRILLIANT. Visit our new website https://brave-bold-brilliant.com/ - there you'll find a library of FREE resources and downloadable guides and e-books to help you along your journey.

If you’d like to jump on a free mentoring session just DM Jeannette at info@brave-bold-brilliant.com.

VALUABLE RESOURCES

Brave Bold Brilliant - https://brave-bold-brilliant.com/

Brave, Bold, Brilliant podcast series - https://podcasts.apple.com/gb/podcast/brave-bold-brilliant-podcast/id1524278970   

Amanda Teale LinkedIn - https://uk.linkedin.com/in/amanda-teale-1113a021

ABOUT THE GUEST

With over three decades of experience in luxury travel, Amanda Teale, Founder and Managing Director of Minerva Private Travel, is known for her unparalleled discretion and bespoke service to UHNWIs and public figures. Minerva Private Travel operates strictly by referral only - every detail is tailored end-to-end, ensuring complete privacy and a highly personalized experience for each client.

Amanda and her team excel at making the impossible possible, from securing VIP tickets for exclusive events to arranging last-minute stays at sold-out destinations. Her career, sparked by a lifelong passion for travel, has grown into a global business with offices in the UK, USA and Italy.

Her meticulous attention to detail, vast network of expert contacts, and 24/7 availability ensure that every client's needs are anticipated and fulfilled. Amanda’s dedication to both her clients and team sets her apart in the industry.

Minerva Private Travel offers the ultimate in bespoke luxury, creating seamless, personalized travel experiences for those who expect nothing less than perfection.

ABOUT THE HOST

Jeannette Linfoot is a highly regarded senior executive, property investor, board advisor, and business mentor with over 30 years of global professional business experience across the travel, leisure, hospitality, and property sectors. Having bought, ran, and sold businesses all over the world, Jeannette now has a portfolio of her own businesses and also advises and mentors other business leaders to drive forward their strategies as well as their own personal development.

Jeannette is a down-to-earth leader, a passionate champion for diversity & inclusion, and a huge advocate of nurturing talent so every person can unleash their full potential and live their dreams.

CONTACT THE HOST

Jeannette’s linktree - https://linktr.ee/JLinfoot

https://www.jeannettelinfootassociates.com/

YOUTUBE - https://www.youtube.com/@braveboldbrilliant

LinkedIn - https://uk.linkedin.com/in/jeannettelinfoot

Facebook - https://www.facebook.com/jeannette.linfoot/

Instagram - https://www.instagram.com/jeannette.linfoot/

Tiktok - https://www.tiktok.com/@jeannette.linfoot

Podcast Description

Jeannette Linfoot talks to incredible people about their experiences of being Brave, Bold & Brilliant, which have allowed them to unleash their full potential in business, their careers, and life in general. From the boardroom tables of ‘big’ international businesses to the dining room tables of entrepreneurial start-ups, how to overcome challenges, embrace opportunities and take risks, whilst staying ‘true’ to yourself is the order of the day.