In this episode of Australia Post Business Talks, we go global. Gary Starr, EGM of Parcel, Post and eCommerce Services, sits down with Jordan Berke, CEO of TOMORROW and former head of Walmart’s digital-first transformation in China, to unpack the global forces reshaping the future of eCommerce.

With deep insight from one of the world’s most competitive retail landscapes, Jordan shares the key strategies international brands are using to stay ahead - and how Australian businesses can apply them in a rapidly evolving local market.

This conversation explores:
The rise of marketplace dominance and how brands can differentiate
Localisation done right: examples of global retailers adapting to regional markets
The growth of content-driven commerce and the TikTok effect
The role of data in building loyalty through personalisation and subscriptions
How shipping expectations like free and same-day delivery are impacting growth
Emerging innovations in recommerce and AI-powered shopping experiences
What Australian retailers can learn from global shopping festivals

If you want to stay competitive on a global stage, this episode offers powerful insights into what’s working now - and what’s coming next.

-

Want to hear more Business Talks? Subscribe on:
YouTube Australia Post Business Talks Podcast - YouTube
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Apple Music Australia Post Mobile - Australia Post - Apple Podcasts

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Australia Post: Posts | LinkedIn
https://www.instagram.com/auspost

Jordan Berke | Founder & CEO TOMRROW
Jordan Berke LinkedIn Jordan Berke | LinkedIn
TOMORROW Website About | Tomorrow Retail Consulting

Host: Gary Starr | EGM Parcel, Post & eCommerce Services, Australia Post
Gary Starr LinkedIn Gary Starr | LinkedIn

<p>In this episode of <em>Australia Post Business Talks</em>, we go global. Gary Starr, EGM of Parcel, Post and eCommerce Services, sits down with <strong>Jordan Berke</strong>, CEO of <strong>TOMORROW</strong> and former head of Walmart&rsquo;s digital-first transformation in China, to unpack the global forces reshaping the future of eCommerce.</p>
<p>With deep insight from one of the world&rsquo;s most competitive retail landscapes, Jordan shares the key strategies international brands are using to stay ahead - and how Australian businesses can apply them in a rapidly evolving local market.</p>
<p>This conversation explores:</p>
<ul>
<li aria-level="1">The rise of marketplace dominance and how brands can differentiate</li>
<li aria-level="1">Localisation done right: examples of global retailers adapting to regional markets</li>
<li aria-level="1">The growth of content-driven commerce and the TikTok effect</li>
<li aria-level="1">The role of data in building loyalty through personalisation and subscriptions</li>
<li aria-level="1">How shipping expectations like free and same-day delivery are impacting growth</li>
<li aria-level="1">Emerging innovations in recommerce and AI-powered shopping experiences</li>
<li aria-level="1">What Australian retailers can learn from global shopping festivals</li>
</ul>
<p>If you want to stay competitive on a global stage, this episode offers powerful insights into what&rsquo;s working now - and what&rsquo;s coming next.</p>
<p>-</p>
<p>Want to hear more Business Talks? Subscribe on:<br>YouTube <a href="https://www.youtube.com/playlist?list=PLOhvK2L_MThC1y7X6YjXNv4rq3I2vTwna">Australia Post Business Talks Podcast - YouTube<br></a>Spotify <a href="https://open.spotify.com/show/0TwdxX7p7L0gFVNMNG9MO3">Australia Post | Podcast on Spotify<br></a>Apple Music <a href="https://podcasts.apple.com/us/podcast/australia-post-mobile/id1516406032?i=1000509392851">Australia Post Mobile - Australia Post - Apple Podcasts<br><br></a>Follow Australia Post on Instagram &amp; LinkedIn<br><a href="https://www.linkedin.com/company/australia-post/posts/?feedView=all">Australia Post: Posts | LinkedIn<br></a><a href="https://www.instagram.com/auspost">https://www.instagram.com/auspost<br><br></a><strong>Jordan Berke | Founder &amp; CEO TOMRROW</strong><br>Jordan Berke LinkedIn <a href="https://www.linkedin.com/in/jordan-berke-tomorrow/">Jordan Berke | LinkedIn<br></a>TOMORROW Website <a href="https://tomorrowretail.com/about/">About | Tomorrow Retail Consulting</a></p>
<p><strong>Host: Gary Starr | EGM Parcel, Post &amp; eCommerce Services, Australia Post</strong><br>Gary Starr LinkedIn <a href="https://www.linkedin.com/in/garystarr1/">Gary Starr | LinkedIn</a></p>

Global eCommerce Trends with Jordan Berke: What Aussie Brands Need to Know

In this episode of Australia Post Business Talks, we explore how two of Australia’s most dynamic retail brands are winning in a market defined by change. Hosted by Top 50 People in eCommerce Hall of Fame inductee Julie Mathers, Founder of Snuggle Hunny, this conversation dives into the CX, loyalty and digital strategies that are helping brands not just keep up but also lead.

You’ll hear from:
Tara McKeon, Founder of Proud Poppy, on how building a community-first brand with a strong social presence has driven deep customer loyalty
Matthew Horn, Group GM at Country Road Group, on how redesigning product pages and optimising the customer journey has increased conversion, AOV and long-term value

Together, they unpack:
The customer behaviour shifts reshaping retail
Why delivery experience is a make-or-break loyalty factor
The biggest trends on the horizon - from social commerce to recommerce

If you're looking to create standout experiences that keep your customers coming back, this episode is full of actionable insights from leaders doing just that.

-

Want to hear more Business Talks? Subscribe on:
YouTube Australia Post Business Talks Podcast - YouTube
Spotify Australia Post | Podcast on Spotify
Apple Music Australia Post Mobile - Australia Post - Apple Podcasts

Follow Australia Post on Instagram & LinkedIn
Australia Post: Posts | LinkedIn
https://www.instagram.com/auspost

Julie Mathers | Founder & CEO Snuggle Hunny
Julie Mathers LinkedIn Julie Mathers | LinkedIn
Snuggle Hunny Snuggle Hunny | Organic Clothing and Baby Swaddles Australia

Matthew Horn | Group GM, Country Road Group
Matthew Horn LinkedIn Matthew Horn | LinkedIn
Country Road Group Country Road Group

Tara McKeon | Founder & CEO Proud Poppy
Tara McKeon LinkedIn Tara McKeon | LinkedIn
Proud Poppy Sizes 6 to 30 | Women's Clothing Australia | Ships Worldwide – Proud Poppy Clothing

<p>In this episode of <em>Australia Post Business Talks</em>, we explore how two of Australia&rsquo;s most dynamic retail brands are winning in a market defined by change. Hosted by <em>Top 50 People in eCommerce Hall of Fame</em> inductee Julie Mathers, Founder of Snuggle Hunny, this conversation dives into the CX, loyalty and digital strategies that are helping brands not just keep up but also lead.</p>
<p>You&rsquo;ll hear from:</p>
<ul>
<li aria-level="1"><strong>Tara McKeon</strong>, Founder of Proud Poppy, on how building a community-first brand with a strong social presence has driven deep customer loyalty</li>
<li aria-level="1"><strong>Matthew Horn</strong>, Group GM at Country Road Group, on how redesigning product pages and optimising the customer journey has increased conversion, AOV and long-term value</li>
</ul>
<p>Together, they unpack:</p>
<ul>
<li aria-level="1">The customer behaviour shifts reshaping retail</li>
<li aria-level="1">Why delivery experience is a make-or-break loyalty factor</li>
<li aria-level="1">The biggest trends on the horizon - from social commerce to recommerce</li>
</ul>
<p>If you're looking to create standout experiences that keep your customers coming back, this episode is full of actionable insights from leaders doing just that.</p>
<p>-</p>
<p>Want to hear more Business Talks? Subscribe on:<br>YouTube <a href="https://www.youtube.com/playlist?list=PLOhvK2L_MThC1y7X6YjXNv4rq3I2vTwna">Australia Post Business Talks Podcast - YouTube<br></a>Spotify <a href="https://open.spotify.com/show/0TwdxX7p7L0gFVNMNG9MO3">Australia Post | Podcast on Spotify<br></a>Apple Music <a href="https://podcasts.apple.com/us/podcast/australia-post-mobile/id1516406032?i=1000509392851">Australia Post Mobile - Australia Post - Apple Podcasts<br><br></a>Follow Australia Post on Instagram &amp; LinkedIn<br><a href="https://www.linkedin.com/company/australia-post/posts/?feedView=all">Australia Post: Posts | LinkedIn<br></a><a href="https://www.instagram.com/auspost">https://www.instagram.com/auspost<br><br></a><strong>Julie Mathers | Founder &amp; CEO Snuggle Hunny</strong><br>Julie Mathers LinkedIn <a href="https://www.linkedin.com/in/julie-mathers/">Julie Mathers | LinkedIn<br></a>Snuggle Hunny <a href="https://snugglehunnykids.com.au/">Snuggle Hunny | Organic Clothing and Baby Swaddles Australia<br><br></a><strong>Matthew Horn | Group GM, Country Road Group</strong><br>Matthew Horn LinkedIn <a href="https://www.linkedin.com/in/matthew-horn-92aba034/">Matthew Horn | LinkedIn<br></a>Country Road Group <a href="https://www.countryroadgroup.com.au/">Country Road Group<br><br></a><strong>Tara McKeon | Founder &amp; CEO Proud Poppy</strong><br>Tara McKeon LinkedIn <a href="https://www.linkedin.com/in/tara-mckeon-788857216/">Tara McKeon | LinkedIn<br></a>Proud Poppy <a href="https://proudpoppyclothing.com.au/">Sizes 6 to 30 | Women's Clothing Australia | Ships Worldwide &ndash; Proud Poppy Clothing</a></p>

Customer Loyalty in the Fast Lane: Social, CX and What’s Next in eCommerce

In this episode of Australia Post Business Talks, we dive into the generational shifts reshaping the future of eCommerce. As part of our Winning in the Fast Lane series, Gary Starr, EGM of Parcel, Post and eCommerce Services at Australia Post, sits down with renowned social researcher Mark McCrindle to explore how Aussie brands can better connect with Gen Z and the rapidly emerging Gen Alpha.

With Gen Alpha now influencing over $8.5 trillion in global spending, understanding their values, behaviours, and expectations is critical for future-proofing your brand. Drawing on new research from McCrindle, the conversation unpacks:
Who Gen Alpha are - and why they matter to retailers now
Why tailoring customer experiences by generation is no longer optional
How delivery expectations are evolving across age groups
What matters more than price in a value-conscious market

If you're looking to stay competitive in a fast-changing retail landscape, this episode offers timely insights and practical takeaways to help your business win with the next generation of customers.

-

Want to hear more Business Talks? Subscribe on:
YouTube Australia Post Business Talks Podcast - YouTube
Spotify Australia Post | Podcast on Spotify
Apple Music Australia Post Mobile - Australia Post - Apple Podcasts

Follow Australia Post on Instagram & LinkedIn
Australia Post: Posts | LinkedIn
https://www.instagram.com/auspost

Mark McCrindle | Founder & CEO, McCrindle
Mark McCrindle LinkedIn Mark McCrindle | LinkedIn
McCrindle Research Home - McCrindle

Host: Gary Starr | EGM Parcel, Post & eCommerce Services, Australia Post
Gary Starr LinkedIn Gary Starr | LinkedIn

<p>In this episode of <em>Australia Post Business Talks</em>, we dive into the generational shifts reshaping the future of eCommerce. As part of our <em>Winning in the Fast Lane</em> series, Gary Starr, EGM of Parcel, Post and eCommerce Services at Australia Post, sits down with renowned social researcher Mark McCrindle to explore how Aussie brands can better connect with Gen Z and the rapidly emerging Gen Alpha.</p>
<p>With Gen Alpha now influencing over <strong>$8.5 trillion</strong> in global spending, understanding their values, behaviours, and expectations is critical for future-proofing your brand. Drawing on new research from McCrindle, the conversation unpacks:</p>
<ul>
<li aria-level="1">Who Gen Alpha are - and why they matter to retailers now</li>
<li aria-level="1">Why tailoring customer experiences by generation is no longer optional</li>
<li aria-level="1">How delivery expectations are evolving across age groups</li>
<li aria-level="1">What matters more than price in a value-conscious market</li>
</ul>
<p>If you're looking to stay competitive in a fast-changing retail landscape, this episode offers timely insights and practical takeaways to help your business win with the next generation of customers.</p>
<p>-</p>
<p>Want to hear more Business Talks? Subscribe on:<br>YouTube <a href="https://www.youtube.com/playlist?list=PLOhvK2L_MThC1y7X6YjXNv4rq3I2vTwna">Australia Post Business Talks Podcast - YouTube<br></a>Spotify <a href="https://open.spotify.com/show/0TwdxX7p7L0gFVNMNG9MO3">Australia Post | Podcast on Spotify<br></a>Apple Music <a href="https://podcasts.apple.com/us/podcast/australia-post-mobile/id1516406032?i=1000509392851">Australia Post Mobile - Australia Post - Apple Podcasts<br><br></a>Follow Australia Post on Instagram &amp; LinkedIn<br><a href="https://www.linkedin.com/company/australia-post/posts/?feedView=all">Australia Post: Posts | LinkedIn<br></a><a href="https://www.instagram.com/auspost">https://www.instagram.com/auspost</a></p>
<p><strong>Mark McCrindle | Founder &amp; CEO, McCrindle</strong><br>Mark McCrindle LinkedIn <a href="https://www.linkedin.com/in/mccrindle/">Mark McCrindle | LinkedIn<br></a>McCrindle Research <a href="https://mccrindle.com.au/">Home - McCrindle</a></p>
<p><strong>Host: Gary Starr | EGM Parcel, Post &amp; eCommerce Services, Australia Post</strong><br>Gary Starr LinkedIn <a href="https://www.linkedin.com/in/garystarr1/">Gary Starr | LinkedIn</a></p>

The $8.5 Trillion Generation: Understanding Gen Alpha with Mark McCrindle

Join Gary Starr, Executive General Manager at Australia Post, as he sits down with Karina Barker, Founder of Re’lax Remade, to explore her inspiring journey of scaling her unique brand internationally. In this episode, Karina shares how she’s preparing for a successful peak season and the strategies that have fueled her brand’s growth. Re’lax Remade, an Australian-based business, transforms vintage towels into vibrant, fashionable hats perfect for any occasion—from a glamorous evening out to a sunny day at the beach. Discover the story behind this innovative brand and gain insights into the challenges and triumphs of expanding a niche business on a global scale.

Follow Re/lax Remade here: RE/LAX REMADE (Karina Barker) (@re.lax_remade) •
Instagram photos and videos

<p>Join Gary Starr, Executive General Manager at Australia Post, as he sits down with Karina Barker, Founder of Re’lax Remade, to explore her inspiring journey of scaling her unique brand internationally. In this episode, Karina shares how she’s preparing for a successful peak season and the strategies that have fueled her brand’s growth. Re’lax Remade, an Australian-based business, transforms vintage towels into vibrant, fashionable hats perfect for any occasion—from a glamorous evening out to a sunny day at the beach. Discover the story behind this innovative brand and gain insights into the challenges and triumphs of expanding a niche business on a global scale.</p>
<p>Follow Re/lax Remade here: RE/LAX REMADE (Karina Barker) (@re.lax_remade) •<br>Instagram photos and videos</p>

How Re/lax Remade is scaling intentionally with Karina Barker & Gary Starr

Join Andrew Brickwood from Australia Post and Richard Li, CEO of July Luggage, for
an engaging conversation on how July is navigating economic shifts and maintaining
agility through 2025. They’ll explore the strategies behind July&#39;s successful international expansion and how the brand continues to innovate in a changing market. Named after the peak travel month, July offers a unique blend of style and function, filling the gap between budget and luxury luggage. Discover the insights that have propelled July's growth and how they plan to stay ahead in a competitive industry.

Follow July here: July (@july) • Instagram photos and videos

<p>Join Andrew Brickwood from Australia Post and Richard Li, CEO of July Luggage, for<br>an engaging conversation on how July is navigating economic shifts and maintaining<br>agility through 2025. They’ll explore the strategies behind July&amp;#39;s successful international expansion and how the brand continues to innovate in a changing market. Named after the peak travel month, July offers a unique blend of style and function, filling the gap between budget and luxury luggage. Discover the insights that have propelled July's growth and how they plan to stay ahead in a competitive industry.</p>
<p>Follow July here: July (@july) • Instagram photos and videos</p>

How July Luggage stays agile during economic change with Richard Li & Andrew Brickwood

Dive into an insightful discussion with Gary Starr, Executive General Manager at
Australia Post, and David Mann, Chief Economist at Mastercard, as they dissect the
current economic landscape. This episode zeroes in on how global factors are shaping the Australian market as we head into peak season. Expect expert analysis and a forward-looking forecast on what lies ahead for the retail sector, with valuable insights for businesses preparing for the future.

<p>Dive into an insightful discussion with Gary Starr, Executive General Manager at<br>Australia Post, and David Mann, Chief Economist at Mastercard, as they dissect the<br>current economic landscape. This episode zeroes in on how global factors are shaping the Australian market as we head into peak season. Expect expert analysis and a forward-looking forecast on what lies ahead for the retail sector, with valuable insights for businesses preparing for the future.</p>

Mastercard's Economic insights for ecommerce agility with David Mann & Gary Starr

As an organisation that connects people and communities with each other and the world, we’re proud to partner with Beyond Blue to help connect people across Australia with mental health and wellbeing information, because we know that when we connect, we feel better.

Australia Post are proud to support the Beyond Blue Speakers Program. Beyond Blue Speakers meet with people all over Australia and share their personal stories of anxiety and depression. By doing so, they open up conversations about mental health and connect with others through their shared experiences.

In this episode, in support of Mental Health Month, and in partnership with beyond blue, we talk with Tim Hoopmann and explore his story as a small business owner, mentor and Beyond Blue representative. Tim shares with us his successes, insights and advice for business owners and teams, plus opens his toolbox and talks mental wellbeing and all things Beyond Blue.

Learn More
If you would like to learn more about any of the programs that we have mentioned here with Beyond Blue CLICK HERE
For specific information on Beyond Blue’s NewAccess for Small Business Owners CLICK HERE

Help and support
Please remember that support is available if you should need it through our Employee/Workforce Assistance Program (EAP/WAP) for free for all Australia Post team members and their immediate family members. You can contact EAP/WAP on 1300 687 327.
You can contact the Beyond Blue helpline on 1300 945 301
If you have any queries or would like to touch base with the team, please email us on retailacademy@auspost.com.au

<p>As an organisation that connects people and communities with each other and the world, we’re proud to partner with Beyond Blue to help connect people across Australia with mental health and wellbeing information, because we know that when we connect, we feel better.</p>
<p>Australia Post are proud to support the Beyond Blue Speakers Program. Beyond Blue Speakers meet with people all over Australia and share their personal stories of anxiety and depression. By doing so, they open up conversations about mental health and connect with others through their shared experiences.</p>
<p>In this episode, in support of Mental Health Month, and in partnership with beyond blue, we talk with Tim Hoopmann and explore his story as a small business owner, mentor and Beyond Blue representative. Tim shares with us his successes, insights and advice for business owners and teams, plus opens his toolbox and talks mental wellbeing and all things Beyond Blue.</p>
<p><strong>Learn More</strong></p>
<ul>
<li>If you would like to learn more about any of the programs that we have mentioned here with Beyond Blue <a href="https://auspost.com.au/about-us/supporting-communities/mental-health">CLICK HERE</a></li>
<li>For specific information on Beyond Blue’s NewAccess for Small Business Owners <a href="https://www.beyondblue.org.au/get-support/newaccess-mental-health-coaching/newaccess-for-small-business-owners">CLICK HERE</a></li>
</ul>
<p><strong>Help and support</strong></p>
<ul>
<li>Please remember that support is available if you should need it through our <a href="https://ourpost.com.au/safety-wellbeing/wellbeing/employee-assistance-program">Employee/Workforce Assistance Program</a> (EAP/WAP) for free for all Australia Post team members and their immediate family members. You can contact EAP/WAP on <strong>1300 687 327</strong>.</li>
<li>You can contact the Beyond Blue helpline on <strong>1300 945 301</strong></li>
<li>If you have any queries or would like to touch base with the team, please email us on <a href="mailto:retailacademy@auspost.com.au">retailacademy@auspost.com.au</a></li>
</ul>
<p> </p>

Mental Health Month | In Partnership With Beyond Blue featuring Timothy Hoopmann

In this episode of Success stories from the field, we are joined by two special guests who provide you with insight into how their Post Offices provide their customers with travel money solutions, while preparing for their overseas adventures, as well as giving you some helpful hints and tips for increasing customer awareness about Travel Platinum Mastercard and Foreign Cash services available at Australia Post.

Hearing from our colleagues who are doing it well - straight from the People’s Post Office.  

You'll be hearing from: 
Vanessa Gavenlock – Licensee of Lake Haven LPO 
Amanda Hayes – SPSO of Bowral Post Office 



Learn More
If you would like to learn more about our Foreign Currency service CLICK HERE
If you would like to learn more about our Travel Platinum Mastercard CLICK HERE



Help and support
If you have any queries or would like to touch base with the team, please email us on retailacademy@auspost.com.au

<p>In this episode of Success stories from the field, we are joined by two special guests who provide you with insight into how their Post Offices provide their customers with travel money solutions, while preparing for their overseas adventures, as well as giving you some helpful hints and tips for increasing customer awareness about Travel Platinum Mastercard and Foreign Cash services available at Australia Post.</p>
<p>Hearing from our colleagues who are doing it well - straight from the People’s Post Office.  </p>
<p>You'll be hearing from: </p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">Vanessa Gavenlock – Licensee of Lake Haven LPO </li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Amanda Hayes – SPSO of Bowral Post Office </li>
</ul>
<p> </p>
<p><strong>Learn More</strong> </p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">If you would like to learn more about our Foreign Currency service <a href="https://auspost.com.au/money-insurance/organise-travel-money/foreign-cash">CLICK HERE</a> </li>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">If you would like to learn more about our Travel Platinum Mastercard <a href="https://auspost.com.au/money-insurance/organise-travel-money/travel-platinum-mastercard">CLICK HERE</a> </li>
</ul>
<p> </p>
<p><strong>Help and support</strong> </p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">If you have any queries or would like to touch base with the team, please email us on <a href="mailto:retailacademy@auspost.com.au">retailacademy@auspost.com.au</a></li>
</ul>

Foreign Currency and Mastercard | Success Stories from the Field

In this episode of Ready to Retail we are joined by Thomas King (Senior Product Manager, Cash Solutions) and Blair Jenkins (Senior Product Manager ‑ Consumer Prepaid Cards), both of which are going to help us ready our finances in preparation to travel overseas. Whether you prefer cash, prepaid card or maybe want to take a mixed purse with you, Australia Post will be able to help. 

If you would like to learn more about the travel money services available visit: CLICK HERE. 

And for our retail team members, take a look on POP: POP | Knowledge Hub | Product / Service | Financial Services

As always, if you have any comments, questions, suggestions or queries, please feel free to contact our team by emailing them on: retailacademy@auspost.com.au

<p>In this episode of Ready to Retail we are joined by Thomas King (Senior Product Manager, Cash Solutions) and Blair Jenkins (Senior Product Manager ‑ Consumer Prepaid Cards), both of which are going to help us ready our finances in preparation to travel overseas. Whether you prefer cash, prepaid card or maybe want to take a mixed purse with you, Australia Post will be able to help. </p>
<p>If you would like to learn more about the travel money services available visit: <a href="https://auspost.com.au/money-insurance/organise-travel-money">CLICK HERE. </a></p>
<p>And for our retail team members, take a look on POP: POP | Knowledge Hub | Product / Service | Financial Services</p>
<p>As always, if you have any comments, questions, suggestions or queries, please feel free to contact our team by emailing them on: <a href="mailto:retailacademy@auspost.com.au">retailacademy@auspost.com.au</a> </p>
<p> </p>
<p> </p>

Foreign Currency & Travel Platinum Mastercard

You might notice things sounding a little different for our current, In Conversation series for NAIDOC week will as we hand the reigns over to some of our other team members.
In this episode, Simone Sexton, our Indigenous Inclusion Consultant, will be having a wonderful and insightful yarn with Aunty Jackie Huggins.
As a young girl, Jackie had a dream. She knew she wanted to stand up for injustices and be on the side of life that created positive change. Jackie has also always been an avid reader, and thus was born her art of writing and storytelling. Dr Jackie Huggins is currently leading the work for Treaty in Queensland. A respected speaker on Indigenous issues, Jackie is also a well-known historian and author, with articles published widely in Australia and internationally. Her acclaimed biography of her mother, Auntie Rita, was first published in 1994, and in 2022 alongside her sister Ngaire they wrote a biography of their father, called Jack of Hearts: QX11594, Australia Post’s first indigenous employee in Ayr QLD.Jackie was the former Co-Chair National Congress of Australia’s First Peoples, former member of the National Council for Aboriginal Reconciliation, the Co-Chair of Reconciliation Australia, the State Library Board of Queensland and the Australian Institute of Aboriginal and Torres Strait Islander Studies. She was Co-Commissioner for Queensland for the Inquiry into the Separation of Aboriginal and Torres Strait Islander Children from Their Families, and for several years was a Judge of the annual David Unaipon Award.

You will also hear Jackie talk about NAIDOC week and what’s changed over the years and the positive pieces of work she has experienced. You might also just hear a love story!
Competition info:
If you’d like to win a signed copy of 1 of the 6 books Jackie kindly left with us, all you need to do is:o Email retailacademy@auspost.com.auo Leave your nameo The best part you enjoyed about our 3 part series for NAIDOC weeko Leave where you would like us to mail the book to
More Info:· If you’d like to buy a copy of either Sister Girl or Jack of Hearth QX11594 we encourage you to visit Jackie's favourite QLD Bookstore online or in person. You can find them HERE

As always, we would love to hear from you. If you have any comments, questions, suggestions or queries, please feel free to contact our team by emailing them on: retailacademy@auspost.com.au

<div>You might notice things sounding a little different for our current, In Conversation series for NAIDOC week will as we hand the reigns over to some of our other team members.</div><div><br></div><div>In this episode, Simone Sexton, our Indigenous Inclusion Consultant, will be having a wonderful and insightful yarn with Aunty Jackie Huggins.</div><div><br></div><div>As a young girl, Jackie had a dream. She knew she wanted to stand up for injustices and be on the side of life that created positive change. Jackie has also always been an avid reader, and thus was born her art of writing and storytelling. Dr Jackie Huggins is currently leading the work for Treaty in Queensland. A respected speaker on Indigenous issues, Jackie is also a well-known historian and author, with articles published widely in Australia and internationally. Her acclaimed biography of her mother, Auntie Rita, was first published in 1994, and in 2022 alongside her sister Ngaire they wrote a biography of their father, called Jack of Hearts: QX11594, Australia Post’s first indigenous employee in Ayr QLD.</div><div>Jackie was the former Co-Chair National Congress of Australia’s First Peoples, former member of the National Council for Aboriginal Reconciliation, the Co-Chair of Reconciliation Australia, the State Library Board of Queensland and the Australian Institute of Aboriginal and Torres Strait Islander Studies. She was Co-Commissioner for Queensland for the Inquiry into the Separation of Aboriginal and Torres Strait Islander Children from Their Families, and for several years was a Judge of the annual David Unaipon Award.</div><div><br></div><div><br></div><div>You will also hear Jackie talk about NAIDOC week and what’s changed over the years and the positive pieces of work she has experienced. You might also just hear a love story!</div><div><br></div><div>Competition info:</div><div><br></div><div>If you’d like to win a signed copy of 1 of the 6 books Jackie kindly left with us, all you need to do is:</div><div>o Email <a target="_blank">retailacademy@auspost.com.au</a></div><div>o Leave your name</div><div>o The best part you enjoyed about our 3 part series for NAIDOC week</div><div>o Leave where you would like us to mail the book to</div><div><br></div><div>More Info:</div><div>· If you’d like to buy a copy of either Sister Girl or Jack of Hearth QX11594 we encourage you to visit Jackie's favourite QLD Bookstore online or in person. You can find them <a href="https://avidreader.com.au/" target="_blank">HERE</a></div><div><br></div><div><br></div><div>As always, we would love to hear from you. If you have any comments, questions, suggestions or queries, please feel free to contact our team by emailing them on: <a target="_blank">retailacademy@auspost.com.au</a></div>

You might notice things sounding a little different for our current, In Conversation series for NAIDOC week will as we hand the reigns...

NAIDOC Week | In Conversation with Jackie Huggins

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<p>Home of the People's Post Office. Building the happiest and most helpful workforce in Australia</p>

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