The Australia Post eCommerce Report is an annual snapshot of Australia’s online shopping landscape, centred around millions of parcel deliveries, spend data and the emerging trends shaping modern eCommerce.  

In this episode, Australia Post hosts Gary Starr - Executive General Manager of Parcel, Post & eCommerce Services, and Aimee Dixon - General Manager of Brand & Retail Marketing, go behind the numbers to outline the biggest surprises – and opportunity areas from the report.  

From agentic commerce to recommerce, the value of content and why basket sizes are shrinking for all generations bar one, you’ll get the top takeaways from this year’s report in one easy listen.  

For more details and access the full report, head to Australia Post eCommerce Report 2026 | Australia Post 

Want to hear more Business Talks? Subscribe on: 
YouTube Australia Post Business Talks Podcast - YouTube 
Spotify Australia Post | Podcast on Spotify 
Apple Music Australia Post Mobile - Australia Post - Apple Podcasts 
 
Follow Australia Post on Instagram & LinkedIn 
Australia Post: Posts | LinkedIn 
https://www.instagram.com/auspost 

Gary Starr LinkedIn 

Aimee Dixon LinkedIn 

The Australia Post&nbsp;eCommerce&nbsp;Report is an annual snapshot of Australia&rsquo;s online shopping landscape,&nbsp;centred around millions of parcel deliveries, spend data and the emerging trends shaping modern eCommerce.&nbsp;&nbsp;
In this episode, Australia Post hosts&nbsp;Gary Starr&nbsp;- Executive General Manager of&nbsp;Parcel, Post &amp; eCommerce Services, and&nbsp;Aimee Dixon&nbsp;-&nbsp;General Manager of Brand &amp; Retail Marketing, go behind the numbers to outline the biggest surprises &ndash; and opportunity areas from the report.&nbsp;&nbsp;
From agentic commerce to recommerce, the value of content and why basket sizes are shrinking for all generations bar one,&nbsp;you&rsquo;ll&nbsp;get the top takeaways&nbsp;from this year&rsquo;s report in one easy listen.&nbsp;&nbsp;
For more details and access the full report, head to <a href="https://auspost.com.au/business/ecommerce/ecommerce-report">Australia Post eCommerce Report 2026 | Australia Post</a>&nbsp;
Want to hear more Business Talks? Subscribe on:&nbsp; YouTube&nbsp;<a href="https://www.youtube.com/playlist?list=PLOhvK2L_MThC1y7X6YjXNv4rq3I2vTwna">Australia Post Business Talks Podcast - YouTube</a>&nbsp; Spotify&nbsp;<a href="https://open.spotify.com/show/0TwdxX7p7L0gFVNMNG9MO3">Australia Post | Podcast on Spotify</a>&nbsp; Apple Music&nbsp;<a href="https://podcasts.apple.com/us/podcast/australia-post-mobile/id1516406032?i=1000509392851">Australia Post Mobile - Australia Post - Apple Podcasts</a>&nbsp; &nbsp; Follow Australia Post on Instagram &amp; LinkedIn&nbsp; <a href="https://www.linkedin.com/company/australia-post/posts/?feedView=all">Australia Post: Posts | LinkedIn</a>&nbsp; <a href="https://www.instagram.com/auspost">https://www.instagram.com/auspost</a>&nbsp;
<a href="https://www.linkedin.com/in/garystarr1/">Gary Starr LinkedIn</a>&nbsp;
<a href="https://www.linkedin.com/in/aimee-dixon-1b751317/">Aimee Dixon LinkedIn</a>&nbsp;

Home of the People's Post Office. Building the happiest and most helpful workforce in Australia

Home of the People's Post Office. Building the happiest and most helpful workforce in Australia

Australia Post

Unboxing the Australia Post eCommerce Report 2026 with Gary Starr and Aimee Dixon

Three very different businesses share how their Peak season is going so far.

Gary Starr, EGM, Parcel, Post & eCommerce Services, talks with leaders from some of Australia's best-known retailers. They cover how they prepared, what's working right now and what they've changed for Cyber Weekend and Christmas. 

Featuring:
Elle Roseby, Group CEO & Managing Director, Adairs Group
Leela Sennitt, GM eCommerce & Loyalty, Wesfarmers Health
Chris Miles, CEO, Kip&Co

This panel is from the Australia Post Business Talks: Halftime Huddle webinar, which streamed live on Wednesday October 7th 2026.

Listen to the whole show here.

Prefer to watch? Check out Business Talks on YouTube.

Business Talks is a webinar and podcast series from Australia Post. It helps Australian businesses keep up with the ever-changing eCommerce landscape.

Three very different businesses share how their Peak season is going so far.
<a href="https://www.linkedin.com/in/garystarr1/">Gary Starr, EGM, Parcel, Post &amp; eCommerce Services,</a> talks with leaders from some of Australia's best-known retailers. They cover how they prepared, what's working right now and what they've changed for Cyber Weekend and Christmas.&nbsp;
Featuring:
<ul>
<li aria-level="1"><a href="https://www.linkedin.com/in/elle-roseby/">Elle Roseby, Group CEO &amp; Managing Director, Adairs Group</a></li>
<li aria-level="1"><a href="https://www.linkedin.com/in/leelasennitt/">Leela Sennitt, GM eCommerce &amp; Loyalty, Wesfarmers Health</a></li>
<li aria-level="1"><a href="https://www.linkedin.com/in/chris--miles/">Chris Miles, CEO, Kip&amp;Co</a></li>
</ul>
This panel is from the Australia Post Business Talks: Halftime Huddle webinar, which streamed live on Wednesday October 7th 2026.
<a href="https://open.spotify.com/episode/0E3IqEXMTIL5Qx07UxYw6f">Listen to the whole show here.</a>
Prefer to watch? <a href="https://www.youtube.com/playlist?list=PLOhvK2L_MThC1y7X6YjXNv4rq3I2vTwna">Check out Business Talks on YouTube.</a>
Business Talks is a webinar and podcast series from Australia Post. It helps Australian businesses keep up with the ever-changing eCommerce landscape.

Peak Performers: How Adairs, Priceline and Kip&Co are prepping for Peak | Australia Post

How are Australians really shopping this Peak, and how has spending changed from what was forecast before the season?

Gary Starr, EGM, Parcel, Post & eCommerce Services, talks with two experts about shopper sentiment and retail conditions. They share what businesses need to know right now as Cyber Weekend and Christmas get closer.

Featuring:
Victoria Devine, Founder & CEO, She's On The Money
Chris Rodwell, CEO, Australian Retail Council

This panel is from the Australia Post Business Talks: Halftime Huddle webinar, which streamed live on Wednesday October 7th 2026.

Listen to the whole show here.

Prefer to watch? Check out Business Talks on YouTube.

Business Talks is a webinar and podcast series from Australia Post. It helps Australian businesses keep up with the ever-changing eCommerce landscape.

How are Australians really shopping this Peak, and how has spending changed from what was forecast before the season?
<a href="https://www.linkedin.com/in/garystarr1/">Gary Starr, EGM, Parcel, Post &amp; eCommerce Services</a>, talks with two experts about shopper sentiment and retail conditions. They share what businesses need to know right now as Cyber Weekend and Christmas get closer.
Featuring:
<ul>
<li aria-level="1"><a href="https://www.linkedin.com/in/victoriadevine2/">Victoria Devine, Founder &amp; CEO, She's On The Money</a></li>
<li aria-level="1"><a href="https://www.linkedin.com/in/christopher-rodwell-86226b6/">Chris Rodwell, CEO, Australian Retail Council</a></li>
</ul>
This panel is from the Australia Post Business Talks: Halftime Huddle webinar, which streamed live on Wednesday October 7th 2026.
<a href="https://open.spotify.com/episode/0E3IqEXMTIL5Qx07UxYw6f">Listen to the whole show here.</a>
Prefer to watch? <a href="https://www.youtube.com/playlist?list=PLOhvK2L_MThC1y7X6YjXNv4rq3I2vTwna">Check out Business Talks on YouTube.</a>
Business Talks is a webinar and podcast series from Australia Post. It helps Australian businesses keep up with the ever-changing eCommerce landscape.

Peak Pulse Check: How Australians are shopping this Peak | Victoria Devine & Chris Rodwell | Australia Post

Peak is here, and your business is already in the middle of it. In this Peak edition of Business
Talks, Australia Post looks at how the biggest season of the year is tracking right now. You'll also
hear practical ideas to help you finish the year strong.

Hosted by Gary Starr, EGM, Parcel, Post & eCommerce Services, the session starts with a live cross to our Sunshine West facility, where we announce this year's final sending dates.

Next, we look at what's happening with shopper sentiment and spending.

Finally, we sit down with some of Australia's leading retailers to hear how they're getting through Peak so far and how they're adapting for Cyber Weekend and Christmas.

Featuring:
Shane Plant, EGM, Network Operations, Australia Post


Elle Roseby, Group CEO & Managing Director, Adairs Group
Leela Sennitt, GM eCommerce & Loyalty, Wesfarmers Health
Chris Miles, CEO, Kip&Co
Victoria Devine, Founder & CEO, She's On The Money
Chris Rodwell, CEO, Australian Retail Council



Australia Post Business Talks: Halftime Huddle webinar streamed live on Wednesday October
7th 2026.

Listen to the whole show here.

Prefer to watch? Check out Business Talks on YouTube.

Business Talks is a webinar and podcast series from Australia Post. It helps Australian
businesses keep up with the ever-changing eCommerce landscape.

Peak is here, and your business is already in the middle of it. In this Peak edition of Business Talks, Australia Post looks at how the biggest season of the year is tracking right now. You'll also hear practical ideas to help you finish the year strong.
Hosted by <a href="https://www.linkedin.com/in/garystarr1/">Gary Starr, EGM, Parcel, Post &amp; eCommerce Services</a>, the&nbsp;session starts with a live cross to our Sunshine West facility, where we announce this year's final&nbsp;sending dates.
Next, we look at what's happening with shopper sentiment and spending.
Finally,&nbsp;we sit down with some of Australia's leading retailers to hear how they're getting through Peak so&nbsp;far and how they're adapting for Cyber Weekend and Christmas.
Featuring:
<ul>
<li><a href="https://www.linkedin.com/in/shane-plant-76a361152/">Shane Plant, EGM, Network Operations, Australia Post</a></li>
</ul>

<ul>
<li><a href="https://www.linkedin.com/in/elle-roseby/">Elle Roseby, Group CEO &amp; Managing Director, Adairs Group</a></li>
<li><a href="https://www.linkedin.com/in/leelasennitt/">Leela Sennitt, GM eCommerce &amp; Loyalty, Wesfarmers Health</a></li>
<li><a href="https://www.linkedin.com/in/chris--miles/">Chris Miles, CEO, Kip&amp;Co</a></li>
<li><a href="https://www.linkedin.com/in/victoriadevine2/">Victoria Devine, Founder &amp; CEO, She's On The Money</a></li>
<li><a href="https://www.linkedin.com/in/christopher-rodwell-86226b6/">Chris Rodwell, CEO, Australian Retail Council</a></li>
</ul>

Australia Post Business Talks: Halftime Huddle webinar streamed live on Wednesday October 7th 2026.
<a href="https://open.spotify.com/episode/0E3IqEXMTIL5Qx07UxYw6f">Listen to the whole show here.</a>
Prefer to watch? <a href="https://www.youtube.com/playlist?list=PLOhvK2L_MThC1y7X6YjXNv4rq3I2vTwna">Check out Business Talks on YouTube.</a>
Business Talks is a webinar and podcast series from Australia Post. It helps Australian businesses keep up with the ever-changing eCommerce landscape.

Unboxing the Australia Post eCommerce Report 2026 with Gary Starr and Aimee Dixon

In 1 playlist(s)

Australia Post

Social links

Follow podcast

Recent clips