For the start of season two of Agency of Change, Scott and Brock catch up with Lauren Staley from Infolio, a purpose-built property firm of buyers advocates, advisors and property managers. Lauren is an award-winning licensed estate agent with expertise in buyer advocacy and property management, and she's also a regular on Sky News. They talk all things buyers advocacy, how the rent roll differs from a traditional property management business as well as the business structure and model involved in their unique approach.