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SA Health Ombud reveals receipt of staggering 3 700 complaints over poor quality of care at public health facilities

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Africa Hour

An English news and current affairs wrap with a fresh take on the day’s top stories, hosted by the seasoned journalist Tsepiso Makwetla.
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South Africa's Health Ombud, Professor Taole Mokoena has revealed that in the past financial year of 2024/2025 his office received over three thousand seven hundred complaints from members of the public regarding the poor quality of care they receive at various health facilities in the country.   However he emphasized that 40% were out of their scope and were referred to organisations such as the South Africa Nursing Council and Health Professions Council of South Africa. Channel Africa Reporter Sisi Segalo sat down with the Health Ombud to discuss health services and whether the work they do makes a difference…

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