Maya on Brené Brown's Podcast

Published Jun 12, 2024, 4:01 AM

We recently shared a conversation between Maya and Brené on A Slight Change of Plans where they talked about Maya's appearance on Brené's podcast, Dare to Lead. Today we are sharing that conversation with you!

In this episode of Dare to Lead, Brené and Maya discuss how unexpected changes can disrupt our paths, challenge our identities, and require us to build new ways of navigating the world. They delve into the science behind change and its impact on how we live, love, and lead.

Check out Brené's Dare to Lead podcast wherever you get your podcasts. 

Pushkin.

Hi everyone, I'm Brene Brown and this is Dare to Lead. I have a really beautiful, powerful conversation for you on this episode. I am talking to doctor Maya Schunker, a cognitive scientist, and we are talking about everything from the science of change, what it means to lead, We're talking about love, and what we're really digging into is what happens when we are so surefooted on our path. We're so surefooted in fact, that we've built identities around what we're accomplishing and what we're doing, and all of a sudden life happens and we're not just noted down on the path, were knocked completely off the path. How do we get back up, how do we figure out who we are without that path? And how do we start building a new way to walk through the world. It is just truly a meaningful conversation. I'm so glad you're here to be a part of it. Before we jump in, I want to tell you a little bit about Maya. Doctor Maya Schunker is a cognitive scientist who is the creator, executive producer, and host of the Pushkin podcast show A Slight Change of Plans Beautiful Conversations. Maya was a senior advisor in the Obama White House, where she founded and served as chair of the White House Behavioral Science Team. Just the story of how she landed there is basically the lesson from our conversation in a nutshell. She also served as the first behavioral science Advisor to the United Nations. Maya has a post doctoral fellowship in cognitive neuroscience from Stanford, a PhD from Oxford on a Rhodes scholarship, and a BA from Yale. This woman's gone to school, y'alle. She is a graduate of the Juilliard School of Music's pre college program, where she was a private violin student of Ishtac Pearlman's and performed alongside of him at Carnegie Hall, which is another story that'll just This is a podcast about mastery, love and courage. Let's jump in. I have to say Maya that you have been on our podcast list since we imagined the podcast, so welcome to dare to lead.

Oh my gosh, that's such an honor to hear. I'm a huge fan, so thanks for saying that.

We're very grateful that you're here. And we always start our podcast with the same question, will you tell us your story.

So I would start my story at the age of six, when my mom went up to our attic and brought down my grandmother's violin that she had brought with her all the way from India when she immigrated to this country in the nineteen seventies. My grandmother had played Eastern classical music in the very traditional Southern Indian style, and my mom just opened the violin case, just eager to show her young daughter the instrument. She had shown my older three siblings the instrument and they were like, this isn't cool.

But I thought it was very cool.

And I was enraptured by the instrument so quickly, and it was stunning for my mom because I so quickly asked for a pint sized violin of my own. It was a quarter sized instrument, and she never had to tell me to practice. It's like even as a six year old, And I assure you, Brene, there were many things I did not want to do as a six year old, but violin just felt like it was such a core part of me, like it spoke to me in an important way. And it's overwhelming to think about how emotionally close I felt with something so quickly you know that's incredible.

I mean, was it ancestral? Was it you just saw it and thought, yeah, this is me.

Yeah. I loved the way that it sounded, I love the way that it felt, and I loved the process of getting better at something. It was just so motivating for me to feel like there was an input output model of sorts, which we don't always get handed in life, right, but I always felt like, oh, by and large, the more I practice, the better I get. And when I was nine years old, I had big dreams really early on forney, and my parents did not know how to translate their daughter's dreams because my dad is a theoretical physics professor and my mom helps immigrants get green cards to study in this country, and so they had no inns in the western classical music space. I was always telling my mom, oh, I want to go to Juilliard. You know, Juilliard's the pinnacle for me, and she's like, well, I don't quite know how to make this happen. So one day my mom and I were just on a trip to New York, and I happened to have my violin with me, and we were walking by the Juilliard schools building, and my mom said, why don't we just go in? I was like, what do you mean to just go in? She's like, what's the worst thing that can happen? And I'm thinking, I'll tell you the worst thing, security cards escorting us out of the building.

That's the one thing that can happen.

And she's like, Okay, let's just go in and see what happened. So we walk in unannounced. My mom strikes up a conversation with a fellow musician and says, oh, do you mind if my daughter meets your teacher after your lesson? And they very generously said yes. I continue to be in all of how many times people are willing to just say yes if.

You ask right?

Oh my god, it's incredible.

And I auditioned for this teacher on the spot. He accepted me into a summer music program basically a boot camp, and I ended up auditioning and getting accepted into Juilliard in the fall. And that was such a critical learning ex experience for me because it taught me life might not always hand opportunities to you on a silver plate. Sometimes you have to make the damn plate, you know, you just have to walk into the building or cold call or cold email or whatever it is. And that fearlessness is ultimately what got me to a point where I was even good enough to get into this school, and it really changed my life forever. That began an extremely intense violin life for me. So, starting when I was nine, every Saturday, I lived in Connecticut. So every Saturday, my mom and I would get up at four thirty in the morning, take the train from Connecticut to New York, and I would engage in ten hours of classes.

And again this was the remarkable part.

She'd wake me up at four thirty and she says, I would just jump out of bed, and she didn't have to be like, Maya, come on, get ready, it's time, Like I just couldn't wait. I felt like those were my people. Musicians were my people. And then the greatest honor came when I was a teenager. When I was thirteen, and it's a Pearlman, my violin idol asked me to be his private violin student.

Okay, let's just pause for a minute here, Let's just let that soak in for a second. How many people in the world do you think can say when ishtak Pearlman asked me to be his private violin student.

It does feel remarkable to say, and I still pinch myself about it, and I still question it. I actually I asked Pearlman's wife recently. We were just hanging out having coffee, and I said, Toby, we both know I was not as technically gifted as my peers. Why the hell did he take me on as his student? And she said because he felt you had something to say.

Wow.

And that moved me so much because it is so true. I had so many insecurities about my technique. As I mentioned, my parents were not steeped in the classical music world. They were having me work with graduate students who had never taught someone before. I didn't even know how to read sheet music when I got accepted into Juilliard. That was a big secret, Like I was just makeshifting my way into this world. And I loved that he felt like I had these emotions that he wanted to tap into through my music.

You know.

I love that he did feel I had something to say, because I felt like I had something to say. That was in large part why I loved the violin. Reflecting back and trying to figure out, like, what is it? That I loved about the violin. As a kid of you had asked me, I would have said, I feel like I loved how it sounded, and I loved the.

Phrases I could produce.

But I think actually what I loved about the violin is that I could go on stage and within moments, I can make a room full of thousands of strangers feel something that they may never have felt before, Like we could forge this deep emotional connection, and that was intoxicating, you know, And so that's really what made me tick. And so I felt like Pearlman saw that he saw the craving that I had within me to connect with other people, and he saw that thirst and that desire. And I felt so heard hearing Toby tell me that, because I never really quite understood why it is that he gave me his vote of confidence.

Yeah, it's just so beautiful. I just want to sit in it for a second. It's just I don't know what that unnameable thing is that makes you pop up at four thirty. It's like love. It's like you loved what you were doing, and he had to have seen that, you know, it's just incredible. So you become his student.

I do, and I'm on the fast track.

Like I'm convincing my Indian American parents that I'm not going to the liberal arts college that they'd hoped i'd go to and have a well rounded education, but instead, I'm going to go to a music conservatory. And so finally everyone's on board with this whole plan. My older three siblings had gone to normal colleges. My parents, I think it always hoped that I would have that path, But Peerlman taking me on, I think, was that vote that everyone in the family needed to get behind this. So when I was f fifteen, I was studying at Pearlman's music camp and it was, oh gosh, these moments you never forget.

So I woke up.

It was a July morning, it was very cold, it was on Shelter Island, and I woke up and went to my practice room and I was playing a very challenging piece. It's by Paganini, Paganini Caprice number thirteen for any musicians out there, they know Paganini stuff. And I just overstretched my finger on a single note and I heard a popping sound and I knew in that moment that something was terribly wrong. But I was also fifteen Forney. So I entered denial mode immediately. I was like, I can play through the pain. There's no issues here, ignore it. And I kept resisting doctors telling me, sorry, kid, you're not going to be able to play the violin anymore.

And oh my god.

Yeah, and my dreams just ended like that in a moment. And like I said, I resisted it. I played through pain, I kept performing in concerts, and suddenly I had to confront the harsh truth that everybody else had accepted before I did, which is this huge dream that I had that I poured everything into. Like to this day, Brene, my right shoulder is slightly higher than my left because of all the years that I spent in the violin position, Like my spine is slightly curved, Like my body literally grew around the ergonomics of this instrument. It was an extension of my body. And now suddenly it was no longer a part of my life. And I think the best way to describe it is I was thrown into this existential spiral where I was asking myself all sorts of questions like who am I? Who am I without this instrument? And I think as kids, sometimes we can live, at least for me. Maybe precocious kids aren't like that, But we can live in this unreflective mode where we just go about our business and we do the things that we love, and we don't take the time to ask ourselves what to finds us, what makes me Maya? And suddenly I was forced to ask myself the question. And it's like I didn't like what I found because every answer didn't involve the violin.

Were you just untethered? Was it an untethered feeling? Was it a like you had lost your mooring? Like what I mean? You're young too, You're in the height of adolescence.

Yeah, I think I was despondent. I was impatient. I'm an extremely impatient person. I was listening to you and Angela duckworths, she and I share this dream, deeply impatient. I want to ask yeah, yeah, and you too. I want things to have happened yesterday. So I felt this huge urgency to find the next thing. And of course you've already picked up on the depth of my love for the instrument, right it's hard to even put into words. You're not going to find that right away. And it was just like push and pull in my mind of acceptance, acceptance of the loss, and then also trying to figure out I need to move on, I need to find something else, not wanting to and that's what created this tension in my mind.

So then what happens? Do you stay at Juilliard?

So oh yeah, this is a little known story, but it's that Pearlman actually continued to teach me and I would play open strings in my lessons. That's how dedicated a teacher he is. I could not use my left hand, so I just rested on the instrument and we would just focus on making a beautiful sound for lesson upon lesson.

Nice is.

It was remarkable, right, And then finally he also had to accept that my violent dreams were over.

We both did.

It was a joint process of acceptance, and I stopped playing entirely. And then there was another turning point. I was helping my parents clean out their basement the summer before college, as a dutiful daughter does per day. In the counterfactual world, I was supposed to be in China touring with my musical classmates. So like, equally cool summer situation going on here, and I'm just exploring their bookshelf and I come across a book by Stephen Pinker called The Language Instinct, and it detailed our remarkable ability to comprehend and produce language. And up until that point, I had completely taken my language abilities for granted, right, I never even really thought about them. And what Pinker did is he pulled the curtain back for me, and he revealed the complex cognitive machinery that's at work behind the scenes fueling this mental ability. And I felt in awe. Awe is the best word to use to describe that. I thought to myself, Oh my gosh, if this is what's behind language, what is behind the ability to do complex mathematics. I can't do complex math, but my dad can't write. Or like falling in love or high level decision making or pondering about philosophical questions, like what's behind all that? I just became insatiable. I wanted to read every book there was on the mind. And I ended up studying cognitive science and undergrad and I was really lucky because my undergrad institution had a cognitive science program. It's more common now that back in the day, it was a relatively new program, and it's an interdisciplinary program that blends psychology, neuroscience, philosophy, computer science, anthropology, basic biology. Like you're studying the mind from multiple different angles to try to arrive at some conclusion. And that's where I studied non human primates and nonverbal abilities and language and visual perception. Like again, I just had the time of my life, right, I was for doing research in all of these labs, and I ultimately got my PhD in cognitive science and ended up getting a post doc in cognitive neuroscience. So it was very much on the academic path at that point.

I love the threat of passion and purpose. I bet if you had to go study cognitive science at four point thirty in the morning on a Saturday, you would have popped right back up too, just like maybe four forty five.

I thought, yeah, yeah, I'd gotten older by this point.

Okay, so then tell us what happens. You finish your postdoc and you're on your trajectory. Is probably an academic position.

Absolutely, Yeah, I'm gonning to be a professor, right, That's what you do when you've just spent ten years studying something, and I think is so common. Sometimes I felt like, finally I've got it. All figured out.

That's that as a feeling that we all, you know, we all aspire for it. It's a fiction.

I'm like, I finally got it all figured out. My dad's a professor. I've always wanted to be a professor. I admired professors. And then there's this again turning point where I'm sitting in the basement of an E. Fhor Marie laboratory, so I'm doing brain scans. It's at Stanford, That's where I was doing my POSTOC and I've been scanning people's brains all morning in this windowless laboratory and this guy comes in and within moments I'm like looking at as amygdala and I.

Don't know so personal so quickly I mean yes, I mean, are you happy to see me? Or is that your amygdalah? I mean, it's God's kind of funny, but it's probably funny for you and me, like party of two, we're laughing, the nerds are laughing, but it is kind of oh absolutely.

I mean your point.

That was exactly the challenge for me, which is it felt like the order of operations was off given my personality, because I wanted to know, what does this person love to do do they have a family, do they have kids? What's their favorite ice cream flavor, what's their favorite book that they've read? Like, those were the questions that I was so excited, how do they make decisions? And instead it felt like a depersonalized version of the process. Now, kudos to neuroscientists everywhere, we need them out there, but I just knew in that moment, this is not a good match for me. This is not a good match for my personality. I want to be working on teas. I need to be in a window windowed office, not in.

A dark Stanford laboratory office.

And so there were just things like that where I just realized this is not quite right. But I felt so much inertia because again I poured it was similar in some sense to the violin. I mean, this was on my own polition. Maybe that was departing, but you still feel that same poll like, oh my gosh, I've just spent so many years doing this thing and now I'm not sure that I want to do it anymore.

God, You're like, it's like sunk cost.

Hell absolutely, oh my gosh. And I was studying the sunk cost fallacy at the time, but man, I fell prey to it for Nay.

None of us are reviewed.

None of us are Yeah, it's a really certain you would explain it real quick for everyone that's listening that doesn't know it.

Yeah, I mean, we tend to overvalue the investments we've made in stuff, and we cling onto that stuff far beyond when it's rational too, And it's deeply painful to incur losses, right for the things that we've poured so much time and energy, but when actually we should just cut our.

Losses and move forward, right totally.

Yeah, And so I at this moment, I think this was around yeah, twenty twelve, So behavioral science was just kind of like a burgeoning field at that time, and I didn't know what my options were, right, I thought, well, what does a cognitive neuroscience postdoc do? They either become a professor or they become a general management consultant. Like those are the only two options that I knew about.

So that sounds right.

Yeah.

So I called it my undergrad advisor, Laurie Santos, who's known me since I was seventeen, And I said, Laurie, so you know that thing I've been doing for like a long time, don't want to do that anymore. I'm thinking of trying to apply for a general management position consulting position, and she's like, Okay, Maya, before you do that. I can see her like clinging on to the student that she's coached for so long, being like, I don't want to lose you in the field. She tells me about this remarkable work that's happening in the federal government at the time. So this was in the Obama White House where they were leveraging insights from the field of behavioral economics from the stuff that I was studying in real time to help feed hungry children. So, long story short, the government offers what's called the National School Lunch Program, and despite the fact that millions of kids are eligible for the program, millions of kids were still going hungry at school every day because their parents hadn't filled out the application form for the program, and a behavioral audit of the program revealed that the reason for this is the application process was extremely burdensome. It required referencing multiple tax documents, it required going to the post office at a certain moment in the time, moment in time, and oh, if you fill out something wrong, there's a potential penalty that you might incur and put yourself in the shoes of a single mom who's working three shifts to make ends meet, who's trying to make sure that her children thrive at school, and we're putting these demands on her just to make sure that they gave access to lunch. That's unreasonable, right. And then another barrier was that there was a stigma associated with signing up your kids for a public benefits program. Or later on, when I was at the White House, I talked to principles and parents who said, look, I work really hard for a living. I don't want my kids depending on the government. So what they did, in turn was they leveraged the power of the default option, and basically what that means is they turned the program from an opt in program to an opt out program. So now all eligible kids were automatically enrolled in the school lunch program and parents had to only take a step if they actively wanted to unenroll their children. And as a result of this very elegant change in the behavioral design of the program, twelve and a half million more kids were now eating lunch at school every day, and I.

Was blown away.

The emotional resonance of this example just oh my gosh. It lit me up, and I think out to myself, this is what I want to be doing with my life.

I actually want to be.

A practitioner of behavioral science. I didn't even know that was a thing, but if I can make that into a thing, that would be awesome.

Right, And so.

I have to trust off you here because I'm looking at my sister who's sitting across and it's like every time I want to do something, I always I am always like, hey, can you google if this is a thing or not? Like am I allowed to be doing this? Like I want to be a social worker with a PhD, But I really want to do this kind of Is that a thing? Is anyone else? Where's the blueprint for this? And sometimes there's not a blueprint? Right?

Yeah?

There had been the seminal book written by Cass Sunstein and Richard Thaler called Nudge, and some work that was happening overseas, but the federal government was not hiring for a behavioral scientist. And so I so desperately wanted to this role that the role didn't exist.

And so what do I do?

I recruit my mom's Juilliard method the cold I.

Was going to guess that you pulled your mom's Juilliard.

I pulled the mom's Juilliard methods.

So what I did is I ended up sending Cass Sunstein, right author of this book Nudge, and a former Obama official, a cold email in which I basically said, Hey, I'm Maya. I am a postdoc who's published nothing of significance, and I have no public policy experience, but I'd love to work in government at the intersection of behavioral science and policy. It was just like seeping with insecurities.

Brene.

I even wrote, I know I'm not cool enough to work with the likes of Obama, but if there's a state or local government opportunity, please do let me know. And thankfully for me like pass ignored all the insecurity and he wrote back within minutes saying, so great to hear from you, Maya. I'm connecting you with President Obama's science advisor. Let them know I passed you along. And within days two days later, I'm buying a business suit because I had an interview with White House officials where I'm pitching them on this idea of creating a new role for me, a role that is dedicated to the translation of behavioral science into improvements in public policy. And I remember I had the meeting, you know, I had this interview, right, and can I just share there was like a Michelle Obama moment, just.

Like totally coming away.

So I had been waxing poetic for some time about the potential virtues of applying behavioral science to policy, right. It had been mapped out by many researchers. We were all kind of getting excited about the translation space. And I remember I was pitching the person who would become my future boss on some changes I would love to see in the messaging around Michelle Obama's Let's Move initiative, and his response was, oh, yeah, I know Michelle Obama and or her team, we can make that happen. And I was like, you want shit, Oh shit, Okay, I guess this is like a real thing now, you know. And it was in that moment that I was filled kind of with that same excitement and adrenaline and enjoy that I felt when I was playing the violin. I was like, Wow, this sky it felt like a sky's the limit situation. And so at the end of the interview, he said, Mamaya loved talking to you. I love to stay in touch, and I'm like, why stays touched? Do you mean like, don't call me, I'll call you. Like we're going to be besties, hang out on the weekends, we're going to work together. Do you mind just clarifying? And so he says, well, there's just a couple things that need to happen. One, Obama needs to get reelected in a few weeks. This was in October of twenty twelve.

Two.

I need to run this up the chain and make sure that everyone's on board. In three, we need to make sure there's a desk for you. And that's also when like my West Wing dreams were kind of shattered. I'd imagined the White House as this like resource rich environment, and it turns out everyone's really scrappy in there.

We're all just trying to.

Make ends meet. And so I end up moving to DC with a very informal verbal offer. So before I even have a formal offered at my bags, I've sold everything in California except for my bike, just in case, and I move across the country. I sign a one year lease in DC, and I essentially just show up on the doorsteps of the White House and I'm like, I'm here, let's make this happen. And sure enough the job gets secured and I started at the beginning of Abam the second term.

So one of the things I want to do because I want to know the rest of the story. We're in it, but I know there are Yeah, no, it's great, but I want to pause for a second and say something. I want to share a thought and then get your feedback on it. The walking into Juilliard kind of uninvited, unannounced, the calling folks and saying, hey, I'd really love to do this. I've had some real slighting door of moments like that in my career, Like moments that I just were not supposed to work, but they did. But there was a shit ton of work. It's not like you picked up a violin on Monday and on Friday you thought you should be at Juilliard. How many hours do you think you had practiced from the time you first picked it up to the time your mom said let's just go in.

I mean thousands, right, yeah, right.

You raise an extremely important point that I think is sometimes easy to overlook, Like these moments only work when you come immensely prepared. So the minute that I get this potential White House interview, I mean, I'm spending forty eight hours in the most intense prep mode of my life, right Like, every minute is accounted for in terms of prepping for this interview. And of course, now I don't want to make it seem like I did all the prep in two days. I had done years of work as an actual cognitive scientist, so I obviously knew all the research stuff, but certainly with the violin, it wasn't enough to just show up and have the audition. I had to do a good job in the audition. I had to show up having done the hard work.

Yeah, there's just a super powerful combination of competency and just ballsiness and love and passion that is just the swirl of it is so powerful. But it all has to be there. There has to be a passion and love for what we're doing. There has to be the work, the competency, the mastery, and then there has to be some really courageous Anyone seeing what I'm doing right now would think I'm nuts to even ask moments, but I think it's very easy to kind of become magnetized to an idea without understanding every variable that's at play. Well said, it's complicated for people to I think sometimes I'm thinking. I just interviewed James Clear for the Dare to Lead podcast which will air in December, and talking about habits and change, and we were talking about this thing of consistency over intensity, and I'm thinking about the consistency in your violin plane, the consistency in your academic preparedness. It's there, right, It's not just the intense moments of reaching out and trying something ballsy.

Yeah, And in many ways, there's this positive feedback loop, which is when you put in the hard work, it fuels you to make these courageous decisions because they actually feel less courageous because you think you deserve it. You think that there could be a chance because you have put in the hard work.

Yeah, that's really interesting.

So I almost see them as really interconnected. People will say sometimes why did you and your mom walk into that building? And it's like, because I felt like I could have what it takes. I didn't feel I had it, but I felt like I could because I'd put it in so much hard work and I had seen progress.

It's funny that you say that, because one of the things that's been really important for me is this idea of mastery over success, kind of always learning. And one of the questions I ask when I'm getting ready to do something really may feel outrageous in an area of mastery for me is if not me, whom you know? Why not? It's not like I'm going to I'm walking into Juilliard, never having held a violin in my life. It's just the relationship between the two things, between mastery and courage is really interesting that you think absolutely.

It actually reminds me.

You know, one of my favorite movies is Free Solo because I don't know if you're.

Familiar with this movie, but oh god, yeah, Alex Hunneled.

Just for listeners who haven't seen the movie, but Alex hunneled Free solos El Capitan in Yosemite Park, and free soloing means literally no gear, no ropes, You're on your own. And the reason that I loved the movie is that I think it's I think it taught so many viewers that they were laboring under a false understanding of what it is that Alex does so a lot of people say, oh my gosh, do you have a death wish? Why are you willing to put yourself in these insanely high risk situations?

Are you out of your mind? But what the movie does is.

It teaches you that Alex saw his climbing essentially like a choreograph dance. Every single move was mapped out in his head with incredible detail and precision and practice. He had redone all of these moves with ropes countless times, such that by the time he decided to actually make the ascent, it no longer felt risky to him. Now, granted, there are exogynous variables that play a role in humpy free solo. You can't saw for the rock falling from you know whatever? Yeah, of course, so yeah, I mean I'm never going to be a free solo er. Also, I probably don't have the athletic ability, but that's another that's an aside, But that illustrates to me. I think what you're getting at and what I felt with Juilliard, right, which is you get to the point where you have such mastery it no longer feels as risky to do.

The outrageous thing.

And what's interesting too, there's something beletic about it for me as well, because sometimes true mastery is perceived as easy, and that's because it looks easy because of the level of mastery. Does that make sense?

Absolutely? Yeah.

I mean I was talking with Angela Duckworth about this, right, We were talking about grit and deliberated practice and all these things, and exactly those same themes were emerging from our conversation. Which is in the same way that you see only the success stories and not the failures. Right when you see the mastery, it's really hard to see all that went into it.

So interesting, all right, So tell us, I've got, as you can imagine, I've got five gagillion questions. What have you learned about change and how we change, how we resist change, how we approach change. What have you learned about change that still shocks you?

Yeah, that's a great question. I'm having a new thought in this moment, which is I think the reason why we can have so much discomfort in the face of change is because it threatens our sense of self identity. Say that again, I think the reason why we can have so much anxiety or trepidation in the face of change is because it can threaten our sense of self. It can threaten our self identity.

So if change is threatening our sense of self or our identity, what is the what's it whispering? What is change telling us that feels threatening? Yeah? Let me's a messaging.

Let me call upon my own experience right to help unpack this a bit, which is, as you and I know from my story, I lose the violin and I don't know who I am. I don't know what my value is in this world. I don't know what I'm going to attach myself to next. And what that taught me. The lesson that I learned from that experience is that it's much more sustainable to attach my identity to the features of pursuits that light me up and make me tick, rather than a very specific activity or thing. And as I mentioned to you, what I learned is that the actual thing that made me light up about the violin wasn't necessarily the violin itself. It was an instrument, uh there with the puns, but it was an instrument and for forging emotional connections with other people. So I learned, ah, okay, that's a trait of the violin that I loved. Let me see if I can now find that trait in other things, because life will present barriers and obstacles and twists and turns that many of which are out of my control, that deny me the ability to pursue certain things that I love. Let me see if I can find it elsewhere. And I was able to find it elsewhere. So I found that same desire for human connection in studying cognitive science. I literally study how it is that we relate to other human beings and we make decisions and move about in this world. I found that kind of same connection when I was working in the Obama White House and I was on the ground in Flint, Michigan, working on the Leaden water crisis and talking with residents of Flint about how decades of disenfranchisement and racism led to this problem in the first place and they needed help. And I feel that human connection today with my podcast, The Slight Chain Plans, which is all about connecting with other people who have gone through extraordinary changes in their lives. And I feel like I have licensed through this podcast to go into a room with you know, Hillary Rodham Clinton, or Tiffany Hattish or Tommy Caldwell or Casey Musgraves or Riz Ahmed and to say, hey, so I know we just met, but what was the most challenging moment of your life? Like, what's your deepest, darkest secret. You know, it's another way of forging intimacy. And so for those people who are listening, who are struggling because life has thrown them a change of plans and they feel this loss of control and they feel like they've lost the thing that they love near and dear, just do an assessment. Ask yourself, Okay, I know I can't have that thing, but what about that thing did I love? And then mine the world for other places where you might find that.

I'm really just taking it all in. I just I just have to warn you that we call this the pause cast. Sometimes. I know, I love that I feel no need to fill in just open air sometimes because I think you've just said a lot of really important things that I think is worth sitting with and also worth kind of unpacking a little bit. What you're saying to me reminds me very much of some purpose work that I've done before, where every time I tried to figure out, like in these exercises, what's my purpose? What's my purpose? The question was always deeper, deeper, deeper, And then I got to this really core thing of using images and words to connect the seemingly unconnectable to help people live braver lives. And then it's so weird because that what you're talking about, that thing that is just part of me is can survive unwelcome change because I can find that and express that through a myriad of things. And when I choose to do things that are only surface level connected to that bigger thing for me, that purpose for me, I freaking hate them. I end up hating them. I end up having no passion for them.

Can you give an example?

I can? I mean weekly examples, like I have a team of thirty people and we go through a lot of incoming request to do things, and there are a lot of bright and shiny things, and we ask a simple question of everything I do, does it serve the work? And for me, work is using words and images to connect the seemingly unconnectable to help people better understand their lives and be braver. And so if it's do you know? So when we ask does this serve the work? And the answer is no, I normally don't do it. You know, does it serve the ego. Maybe I'll do something that doesn't really serve the work because it sounds fun. But I don't think in the past five years I've done anything mistakingly thinking it would serve the work and it wouldn't. Just because we're so to use your word about free solo, there's so much precision in our vetting of those things. When I think about the violin and being on stage and connecting to people yourself, and there's something that just makes sense to me, just intuitively about the violin and the free lunch program. It's about inextricable human connection. Music does that, and making sure that kids are eating does that. It says no one's full until we're all fed, you know, And what are the barriers do that? So let me throw something at you, just kind of going so like you, I go into organizations a lot, and we work with leadership teams, and we work with teams to better understand what's going on in culture, what's getting in the way of innovation, what's getting the way of productivity. And I want you to diagnose something from your lens that we have found in our research. The greatest shame trigger at work is the threat of being irrelevant, and in the midst of change, whether it's a merger and acquisition, digital transformation, reductions, in the midst of change, people get very scared. They double down, and irrelevance almost becomes a self fulfilling prophecy for them, because instead of leaning in and learning what's new and how are we changing, they get territorial shut down. This is bullshit, This is not the way we've always done it. What's happening in that situation?

Yeah, I mean it's so interesting you share this story because I think it really does trace back to back to identity and self worth and how much people are defining their identity and self worth in their particular jobs right, which is very understandable. We have lots of research in labor economics showing what a morale boost just being in work gives you. I think that's a beautiful thing. I will say that, by and large, even though I've had guests on a slight change of plans with so many diverse stories, the connective tissue between all of them is that they've been able to see their identities as far more malleable than they otherwise would have.

Say more about that, So.

What I mean by that is, they have allowed themselves to embody new ways of being, new ways of moving about in the world in the face of a big change, which has allowed them to navigate that change with less anxiety and less fear or you're in the specific case of the work like less fear of quote irrelevance. So the story that's screaming out to me is around this notion of like identity. Specifically, there's this guy named Scott who I interviewed. He's actually just a colleague of my husband's. He is in his early thirties, he's a cancer researcher, he builds breast cancer detection tools, and he's a self proclaimed health nut. So he's spent the last decade of his life trying to optimize his life. So I'm talking intermittent fasting, high intensity interval training, chi as seeds, turmeric, the whole shebang. And last year in twenty twenty, he gets a stage four bone cancer diagnosis Jesus that within weeks leads him to have to amputate his right leg, move to M d Anderson in Texas, receive eighteen administrations of chemotherapy and remove a vertebra from a spine and multiple other surgeries.

Oh God.

Now Scott is telling me I have this identity as a fit person, right as someone who is super healthy and can conquer the world, and who's got all the potential in the world. And he said, And I'm sitting here now, six months into my chemotherapy, having a cup of coffee, and I'm realizing that maybe these parts of my identity are more negotiable than I thought. That's the word that he used.

Negotiable's the word negotiable.

Negotiable.

Wow, Okay, I say more that I'm still.

Scott at the end of the day, that the things that I find joy in, I can still find joy in. I still love that bite of food, I still love that sound of music. At the moment, I can't walk, I can't run a marathon. But I'm realizing that Scott in many ways he was telling me, Brene, that Scott was bigger, was more robust than maybe the Scott he had thought he was before. You know that Scott inhabits a much broader array of wonderful traits and characteristics and ability.

He's transcended a very small identity.

He's transcending. So I do want to pay amens to the fact that he's in the middle of this process and it's not complete, but he's in the throes of it, and he's realizing for the first time ever that he needs to start seeing his identity in this way. And an another thing that really surprised him is this guy's worst nightmare came true, right, And he's also sitting there having this cup of coffee, telling me, I feel like the psychological thermostat has prevailed, my psychological immune system has prevailed, because I more or less feel as happy as I did before. And he said, sure, the lows are lower, you know, the treatments are deeply uncomfortable. He described having Civil War pain with the amputation. But I, Scott, feel whole and I feel more or less again just as happy. And I am stunned by that because this completely ran counter to his old model of himself. How Scott would respond to this experience. And so, look, this is not everyone's experience with illness or disease or any kind of change, but it is Scott's experience.

What a beautiful story. I'm going to send all my good prayers and just thoughts to Scott in this process, because what an incredible story of I love how you caught me and said he's transcending, like he's in process. Yeah, and sometimes that lasts three days and sometimes at last thirty years. Sometimes every morning we recommit to transcending, I think after a big change. So let me ask you this question. The podcast is fascinating, and you know I can't help, but as a qualitative researcher or think, what are the themes and patterns that I'm hearing here that are saturating across the interviews which you're sharing with us. Help me reverse engineer into what we can do or think about on a daily basis to become more malleable, to become bigger than the identities that we rest in all often, how can we what's the word I'm looking for, build resilience to change now as opposed to trying to build it in the midst of it.

Yeah, it's a great question.

I think it is to appreciate what complex ecosystems we are just by virtue of being human. And the reason I say that is any given change in our life doesn't happen in a vacuum. So I think we tend to think, oh, I'm just going to be I'm going to be me Maya. But it's as though I'm going to walk through this magic mirror and this one thing will have changed about me. But that's not actually a human's word, no, right, there's all sorts of unexpected spillover effects on other parts of our lives and our sense of self that we simply can't predict. And again we do fall prey to this cognitive fallacy like, oh, you know, I'm going to change this one thing, but like everything else is going to stay firmly intact and constant. And I think when we appreciate that, we won't have the whole equation figured out. Kind of ironically, it might lead us to embrace change more than we otherwise would have, because we're constantly going to surprise ourselves, and we might surprise ourselves in the wrong direction. So, for example, there was a woman I interviewed named Elna, and her lifelong dream was to become thin. She really felt that if she could lose the weight, all of her big dreams would come true, and she achieved that goal through very unhealthy means. In five and a half months, she lost over one hundred pounds, and for a while there she did think that she was leaving her dream life until she started to realize that she was becoming a worse person. She was actually losing her self confidence. She felt less emboldened in situations, she felt more judgmental, she felt more superficial. She was losing these core parts of Elna again that she felt would almost certainly stay intact. Right again, she's walking through the magic mirror where she's Elna through and through, who was before this transition, extremely bold, audacious, outspoken, and all of a sudden, she feels like she's losing these parts of herself. And so that's an example where she was willing what she thought would be a positive change and then all of a sudden, it turned out to be a negative one. But then you take Scott's story, which is he so anticipated that this was going to be the worst change of his life, and he's now realizing there's all these positive spillover effects in terms of how he's developing as a person and how he's seeing himself. And so that unexpected element, the richness of the change experience, the multifaceted nature of the change experience, is hopefully more appealing to people than the black and white model of change they may be carrying in their minds. It's going to be hard, but it is going to be transformative and filled with growth of some kind, and you can always hold on to that.

It's powerful. Yeah, I think people don't think about the physics of systems once small change reverberates in places you can never even anticipate.

Absolutely, And look, we know from research, right Brene, like we are, we're typically very bad cognitive forecasters. We are terrible at predicting how we will respond emotionally to things. And look, change circumstances are no different. They're falling into the same camp.

Yeah, it's interesting. Just it's really interesting, like change is coming. Maybe the best thing you can do is get an emotional, spiritual, physical shape for reverberation.

Yeah.

You know, another thing that you're making me think of, just in terms of advice for embracing change, is to share a personal experience. So in twenty twenty, I was feeling absolutely overwhelmed by the change that was happening. I mean, there was the pandemic, there was racial injustice upheaval, there were personal losses I was experiencing in my own life, miscarriage, and I just felt overwhelmed and disoriented. I felt like, all of this is so new, and I don't know how to manage any of it. But then I put on my cognitive science hat, and I realized, while the specifics of what twenty twenty is throwing my way and throwing our way may be unprecedented, our human ability to navigate change is absolutely not unprecedented. We've done this rodeo so many times before as a civilization, as individuals, our minds are wired for change because it's such a core part of the human experience.

And so.

What that taught me is it is possi it is possible for us to recruit learnings and insights from our prior change experiences from other people's change experiences. I mean, in many ways, this was the genesis for a slight change of plans. I'm like searching the world for people with the most fascinating change stories so that I can learn as much as I can, so listeners can benefit as much as they can.

And to see that.

While you might be intimidated by the specific nature of the change, don't forget that human psychology can often transcend those specifics. There are many episodes where people have reached out to me, and the recent divorcee is finding more resonance in the cancer patient's story than they are in a story about someone who's recently divorced, Because again, it's all about human psychology, it's about how we respond to change, and so that fills me with optimism at hope for a few reasons. One, when I'm confronted with a change, I build my confidence by saying, Maya, you've done this change thing before, like fear not right. But number two, try to dissociate yourselves from yourself from the specifics of the change for just a moment. Try to see it with some distance and try to figure out what are the psychological strategies that you can recruit that you've learned from your own guests on a slight change of plans to help you navigate this moment. I'm sorry, I'm gonna get emotional for a second. This played out in my own life recently, where my husband and I lost identical twin girls to a miscarriage via surrogacy. So it's our third pregnancy loss, and it happened recently. It happened like two months ago. It happened in September, and I was so overwhelmed again, and I started feeling those things like well, I haven't gone through this before, you know. And then I called it my producer and I said, I need this show right now, like I need a slight change of plans for me right now. And so he turned on the mic, and two days later he interviewed me about my change story, and I shared that with everyone, and I processed out loud. I did the thing that I'd asked my guests to do so many times with me, to be raw and vulnerable and to process their own change experiences out loud, but I had never done myself. And as I was doing that exercise, I was realizing I have learned so much about the psychology of change from people who have gone through wildly different experiences from my own than I'm using right now. And one of those had come from a close friend of mine, Michael Lewis. He's obviously a extremely famous author and podcaster. He has a heart of gold, He's an incredible human being, and the Lewis family tragically lost their daughter. Michael lost his nineteen year old daughter in a car crash earlier this year, and Michael and I talk off and but when this happened, we were talking about grief and he was telling me, Maya, no one knows sit about grief. Everyone's telling me, you know, I was visiting his house shortly after the passing of his daughter. Everyone's telling me how to feel and what to read and which therapist to see. And then I should journal this and I should journal. No, that shit's not working for me. I need to figure out the Michael Lewis plan. And he figured out his own plan. He figured out what brings him joy, he figured out what brings him healing, and he structured his own plan because he was realizing that a one size fits model does not work. And so Renee, when I was going through this traumatic experience of my own, I called upon that wisdom. I said, I have to create a Maya plan. What does healing look like for me specifically? And it turned out healing for me looked like trying to turn my pain into something good, and that meant sharing my experience with all my listeners so that the person out there who has felt stigma around a miscarriage, the person out there who has felt the pain of loss, can feel less alone. And so I just feel like we have so much to learn from one another.

It is a brave and breathtaking episode.

Oh wow, I didn't know you'd heard it. Thank you for that.

First of all, let me say I'm incredibly deeply sorry for your miscarriages. That is a huge loss. Was it hard to be vulnerable and share on the kind of the quote unquote other side of the microphone.

It was, and it wasn't.

In many ways, I saw this sharing as almost the love letter to my surrogate Haley. We can't work with her anymore, as I describe in my interview, but sometimes surrogates can get kind of relegated to the footnotes of these sorts of experiences. Creating families is complicated and hard, and sometimes you have the gift of having an amazingly generous, magnificent woman enter your life who tries to help you make your dreams happen. And so much of this episode is about her and how much I love and admire her, And so that part felt easy, That part felt joyful. I was sharing with the world about this special person that I'd gotten to know in this extremely intimate way, and I wanted everyone to recognize how wonderful she was. But the parts that were really hard, where that I was processing several grief layers all at once, and I myself didn't know what my conclusions were. It's scary to go into an interview when you don't know what You don't even know, you know. It's like when I go to interview my guests, I do my homework Renee, you know, I spend hours practicing the violin. I'm spreading hours studying my guests, listening to every interview they'd done. Like I come prepared, and I did not come to this interview prepared. I came a total mess. And one thing that was beautiful about it is I had this really important insight in real time that I love to share right now because I do hope it can help others, which is I think we tend to see life as an outcome oriented process.

I do. I have.

I often see things as achieve the goal. And to summarize my experience for listeners, we had a surrogate, Haley, and she was pregnant with our baby and miscarried, and then she was pregnant with our identical twins and miscarried, and so we had these losses and we did not get the outcome that the three of us wanted in this relationship, and I think the insight that I gleaned was that life is about more than just achieving outcomes. It's about creating space that invites these unexpected gifts into your life. And that gift for me was Haley. And all I needed to do is just make room for that and to see that in and of itself is value. You can not get the end goal, but you can get so much love and growth in enrichment and humanity from an experience, and that is enough. And I just want people to hear that like that, that is enough. That can be the finish line sometimes and it's really hard for me to say that sort of thing. I'm that type a personality, you know, As I mentioned, I'm impatient. I want the thing to have happened. But this experience taught me that, like that beautiful relationship that my husband and I formed with Haley was enough, and it was beautiful. It was something that I will cherish forever.

The Maya Plan for grief, it sounds like, is a love base plan.

Yeah, I guess that's right. Never thought about it like.

That, And I don't think there's anything more different than an outcome based plan than a love base plan.

Yeah, I mean the and and the love.

I was, of course scared like anyone when this was going out into the world. I didn't know how people would respond. And Brenee, I have been overwhelmed by the outpouring of love and care and virtual hugs from all over the world and people sharing their experiences of loss with me. And it's a loss, a wide ranging loss, you know, to our earlier point that our circumstances can be very different, but the same psychology might come into play. And that is felt like a true silver lining in all this, to feel in some way like I have helped people heal. So many people heal, it's been all came Yeah what came back? Wow, well said what came back with love? And I guess I just didn't know that I could expect that. And I'm so glad that that's what came back.

There's so much wisdom that you've shared with us today. It's really interesting. It's I bet you were really good in that lab at Stanford, but I'm so glad you're not there anymore, you know what I mean? Yeah, I mean, I just there's got to be something core to you that's about connection and love between people. There's just got to be something there because that's what radiates. I guess, you know, maybe that's that thing that you were describing that Ishtuk Pehlman saw.

I love that. I think that's so true. I think that's so true.

I mean, I'm the one who's like writing these a fusive love letters to the people that I love in my life all the time.

They don't get back.

That doesn't surprise me.

They don't hear it enough. I can't hear it enough because I do feel that effusiveness. I've always wanted to share that. So I think you nailed it.

Are you ready for some rapid fires?

Oh yeah, okay, let me pivot.

Well, bring your love with you's freeing love? Yeah, fill in the blank for me. Vulnerability is.

Okay.

I'm saying this from the vantage point of being a woman in particular, but being willing to admit when you're good at something.

Hmmm? Does that for everything? Yes? It does. I don't like it, but it's true. Okay. What's one thing that people often get wrong about you?

M Okay?

So I'm a petite woman, like five to four in a good day, five three and three quarters. I mean you probably talking an abundance of enthusiasm.

Like I tend to have a.

Very cheerful, exuberant, smiley disposition, and I love that about myself, but I also think it can lead people to underestimate just how much I'm willing to fight for things and how much I'm willing to stand up for other people and to stand up for myself, you know, like I may be small, but I'm fierce inside for Nay, oh.

Yeah, I mean I yeah, yeah, no, I'm clear on that.

Yeah.

There are many times in government where these older dudes would kind of be like, oh, Maya the bright eyed, bushy tailed, energetic woman or girl or whatever they use, and you know it, say, you know, I could tell she has big dreams, but I'm not really sure if she can really make it happen, you know that sort of thing. And I have resisted dampening the enthusiasm. I won't do it because that is so core to who I am. So instead I listen, but then I really show it to them. On the other side, I'm like, Nope, actually, you can't talk to me like that. Because bullied as a kid, not willing to be bullied as an adult.

My problem. I would love to observe this just once with an old white guy, especially just yeah, Okay, what is one piece of leadership advice that you've been given that so remarkable you need to share it with us? Are so shitty you need to warn us?

Oh?

I love these questions. Okay, all right, this one's coming from my White House boss. Uh, always think like an entrepreneur, no matter what circumstance you're in. So quick aside, when I was in the White House, so you know, the challenge just didn't stop just in getting the job. I'd made it my goal to build out a whole team of behavioral scientists, and I didn't have a mandate and I didn't have a budget to do so. So I couldn't just be like Obama says we should do this. It was Maya says we should do this. And it was a really hard, scrappy process moving forward where I felt like I was building a startup in my parents' basement. But I really tried He called this policy entrepreneur, So I really tried to see this job as though I was creating my own company within the federal government, and I was trying to like do the equivalent of fundraising and getting quick wins here and there, and it was a crucial change in mindset.

Yeah, scrappy, hungry. Yeah, I think that's great advice. What is the hard lesson for you? That the universe just keeps putting in front of you over and over and you just have to keep unlearning and relearning.

Oh wow, okay, yeah, okay, I've got one. This is also recently relevant. So I have like intermittent I have intermittent vocal strain issues, and it apparently emerges from a condition in which I get so excited when I talk I forget to breathe. This is literally what a doctor told me once. And so what that means is that I can very easily strain my vocal cords. And there have been long stretches of time where I have had to be on complete vocal rest. I'm talking like Adell Celendi style vocal rest. Geez hard, It's very hard. I felt like this news and meditative maya came out. But what I learned from that experience was so valuable, Renee, because you really do learn how to be a good listener in those moments, and because there are moments there were times where I could talk a little bit but not a lot. For the first time ever, you could tell them a total chatterbox, right. I had to be so judicious about what it is that I chose to say in meetings, in conversations, and it made me, I think, just a better human being because I tend to talk in this kind of unfiltered way a lot. I just say everything that I'm thinking, and it was just, Yeah, it was just a very different experience for me to have to really be thought like, is this worth saying? That's a question we should all ask ourselves as leaders.

I can't tell me.

It's like I can say it. I mean, I lead this team. I can technically say it, But is it worth saying? I think that's such an important question that we should ask ourselves.

WHOA, that's a good one. All right, what's one thing you're really excited about right now?

Okay?

Well, I'm all about the small stuff. So I'm a vegetarian and this local ramin place that my husband loves now has a vegetarian faced broth and it will knock your socks off. In fact, my meat eating husband, well, he's kind of trying to be vegetarian, but he's like a pseudo vegetarian. He opts for the vegetarian version over the meat version. That's how good it is.

That's impressive.

Like I love just I mean, you can tell from my answer, like I love food. I feel like it was in my it was implicit in my marriage contract that like I loved food and then I love my husband second. So that's a well greed upon understanding of their home.

Yeah.

Absolutely, what's one thing you're deeply grateful for right now?

Oh?

Wow, you know, I'm honestly really grateful for a slight change of plans that I've created because it was there for me when I needed it most, Like I need it as much as it needs me, if that makes sense. And yes, it is such a gift to have this artistic endeavor that fuels you on an emotional level. It's like feeding all the parts of my brain from various parts of my life. It's like there's the musical side of my brain that's like working on the soundtrack and actually recorded and I've picked up my violin for the first time and forever recently, I actually recorded music for the soundtrack, and just like the artistic qualities of piecing together an episode. And then there's the cognitive science part of my brain that's weighing in with questions and insights and everything. And then there's the the human emotion connection part, which is just like through the roof because I get to meet these incredible people and so I just it's hard for me to remember something that I love as much as this thing. I would wake up as the thirty five year old that I am at four thirty in the morning on Saturdays for a slight change of plans, and it's been a while since I felt that way. It's been Yeah, it's been an utter joy.

I love how you light up when you talk about it. That's that's that's what we need, all right. We make mini mixtapes for all of our guests, and we ask you for five songs you can't live without. This is what you gave us. The Leaves that are Green My Simon and Garfunkle, Blinding Lights by Weekend, Forever and Always, Shania Twain, slow Burn, Casey Musgraves, and Halo by Beyonce. In one sentence, what does this mini mixtape say about you?

Maya one sentence, mm hmm, I'm all about a good hook, says.

The cognitive behavoralist that you gotta tell me that you thought of this before. Did you come up with this line right now, sitting right here?

I did. I didn't know this was a question. I just thought you were gonna load up the mixtape.

Oh my god, that was the best answer. This has been such a just a joy. Thank you so much for joining us on Dear to Luis Well.

Thanks for having me, Brene. I love it when an interview is just a conversation, and that's what this felt like. So thank you so much for having me.

Yeah, you really radiate love and joy and it's so powerful.

Thank you for saying that. That's the highest compliment that I can receive. So if I'm giving that off, awesome.

You're giving it off and I'm receiving you can see my migdala anytime. Let me just say that I hope y'all enjoyed this conversation as much as I did, and again, thank you so much for being a part of it. You can find Maya's podcast, A Slight Change of Plans wherever you like to listen to podcasts. We'll also post a link to it on the dare to lead episode page on Brene Brown dot com and if you haven't visited, we have a brand new Brene Brown dot com. H It is so beautiful and so many people worked their asses off. I can't even tell you months and months and months of sprints and designs and redesigns and testing and it's just it's gorgeous, and I hope y'all love it as much as I do. You can find Maya at m A y A s h A n k R dot com. She's also on Twitter, Instagram and LinkedIn, and we'll have all those links on the episode page as well. Really appreciate you being here very much. Appreciate you being a part of Dare to Lead. I just learning by ourselves is not as effective as learning together and having conversations about what we're trying to learn and learn and relearn. Thank you, stay awkward, brave and kind, y'all. Dear to Lead is produced by Brene Brown Education and Research Group. Music is by the Sufferers. Get new episodes as soon as they're published by following Dear to Lead on your favorite podcast app. We are part of the Voxmedia podcast Network. Discover more award winning shows at podcasts dot voxmedia dot com.

I just got to get out most days.

You see, I like it's good for me. Well we go ahead, take me to the towns.

I just got to get out those days.

You see this work for me

A Slight Change of Plans

You can follow the show at @DrMayaShankar on Instagram. Apple Podcasts’ Best Show of the Year 2021. 
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