Some call it ‘flexible flying’. Others call it another case of ‘junk fee syndrome’. Either way, passenger charges on today’s flights are fueling profits for big-corporate airlines. As expected, those hard-paying customers are now raising their eyebrows. Aviation expert and former Air Canada executive John Gradek joins Kristy Cameron in Hour 2. Meantime, Ottawa’s bird-watchers were gleefully watching a rare bird visit our great city in the cold Winter months. However, that Western Tanager’s brief stay ended very badly after it ran straight into a window.