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How to Resolve Disagreements Faster

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Do you know your personality type? This probably won’t surprise you, but your personality type explains HOW you communicate with your partner.

In last month’s podcast episode Elizabeth Kay and her husband, Eric, explained how he learned about this at a leadership conference during a personality presentation with executive career coach and author Anna Pool.

Anna is the co-owner of Executive Savvy Inc and she was hosting a Myers-Briggs Personality Workshop to show how observation verses interpretation can affect how you communicate in your relationships.

Anna is the guest on this episode to further explain how you react and respond to someone has a lot to do with your personality and how giving a “whole message” can help resolve a disagreement faster.

For individuals or organizations interested in learning more about practical ways to use the MBTI or to schedule Anna for a public speaking event, visit www.executivesavvyinc.com  or you can email Anna directly at anna@executivesavvyinc.com

 

Important Links and resources from the podcast:

Take the MBTI personality test click https://www.myersbriggs.org/type-use-for-everyday-life/psychological-type-and-relationships/home.htm?bhcp=1

Psychological Types and Relationships from MBTI

 

Dialogue with Whole Messages

When to Use:

1. To create connection

2. To resolve a disagreement

 

Process:

SPEAKER: Use whole messages. Use very few words. 

1. When you . . . . .  (What happened, observable fact, physical reality)

2. I assume (or it implies to me) that . . . . . (my interpretation, perception, belief)

3. Then I feel . . . . . (feeling or sensation in body, not a belief, like  “I feel that . .”)

4. What I want or need is . . . . .

 

LISTENER:

Mirroring

I hear you saying that……  (Repeating what sender said does not mean that you agree.  It simply says that you heard what they said.)

Is that right?

Tell me more about that

 

Validation: When sender is finished and has no more to say.

It makes sense to me that……  (condensing what has been said)

 

Once the SPEAKER feels heard, trade roles until you’ve reached your goal.

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