When Therese Frangie was working at Mexican fast-food group Mad Mex, she found herself “butting heads” with the founder.

Frangie turned to a business coach to help her work through her frustrations. The coach had one word for her: ego.

On this week’s episode, BOSS editor Sally Patten finds out what the chief executive of Oporto learnt about ego, conflict management and leadership.

This podcast was sponsored by Telstra.