XaaS Flow
XaaS Flow
Playlist by XaaS FlowAs a tech company delivering XaaS and managed services, you face unique challenges. Join John Spencer, Head of Product, Technology Industry, at ServiceNow, and guests as they unpack a key business pr…Follow the podcast:
3 clip(s) in playlist
Eliminating the Soul-sucking Work for our Employees and Customers
From the outside, you’d think digital transformation in technology companies would have higher success rates than other industries, but the data doesn’t support that. In this episode, John Spencer and George Humphrey, VP and Managing Director, TSIA, explore new TSIA research on why that is and how …
31:16
How to Create an Exceptional Customer Experience
The rapid acceleration of digitization has been driving ever more demanding expectations from customers in their online experiences, making customer experience management a top priority.In this episode, John Spencer and Paul Fipps, SVP, Customer and Partner Excellence, ServiceNow, explore what it m…
27:04
Speed to Market
In the relentless race for innovation, how can tech companies streamline what they do and overcome the hurdles of operational complexity to drive faster time to market? In this episode, John Spencer speaks to Rohit Batra, VP and Head of Product, Telecommunications, Media and Entertainment, ServiceN…
23:48