Springfield's Morning NewsBusiness in the 217: CILCSA's Michael Thomas joins the program to chat about being the friendliest place, customer service, the WOW Award, what the organization gets into, and more!
Published May 24, 2025, 7:05 PM
In this episode of Business in the 217, Trent R. Nelson talks with:
- Michael Thomas - CILCSA
Trent R. Nelson spoke with Michael Thomas of the Central Illinois Customer Service Association about what the organization does, why being kind is important at work, how to nominate folks for a Wow Award, and much more!
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