It's the type of service you really don't want to have to use.  But it is one that's important to yours and to public safety. It is the emergency dispatch center of 9-1-1. Monday on La Crosse Talk host Sean Dwyer talked with Director of Public Safety and Communications Kent Stein.

Mr. Stein is new to the position, but he's familiar with emergency response in our area having worked for Tri-state Ambulance.

He talked about how AI is being used at the dispatch center, about bilingual issues, about training, and about the fact that the 9-1-1 dispatch is looking to hire.