When Workers Control the Code

You know what I hate? Rating drivers on Lyft. Three stars? Five stars? I know Lyft wants to feed the ravenous maw of its machine intelligence, but I worry that drivers will get punished for low ratings. In the app-dominated gig economy, platforms already hoover up as much as 30 percent of the fees, and workers barely eke out a living. So when Lyft asks me to rank drivers, I lie—I give everyone five stars.

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