Gabriel is a professional transcriber, and for years he earned a middle-class living. In the early 2000s he'd make up to $40 an hour transcribing corporate earnings calls. He'd sit at his desk, “knock it out” for hours using custom keystrokes, and watch the money roll in. “I sent my son to private schools and university on transcribing,” he tells me. “It was a nice life.” But in the past decade, the bottom fell out.

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