In this episode of Whispering Loudly, Rachel Evans and Dean discuss the complexities of conflict resolution in the workplace, particularly in auto repair shops. Dean shares five principles derived from martial arts that can help workshop owners navigate conflict effectively. These principles focus on understanding emotional dynamics, validating feelings, and establishing clear communication to resolve issues. The conversation also touches on the importance of reflection and learning from conflicts to prevent future occurrences, as well as addressing toxic team members when necessary.

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

In this episode of Whispering Loudly, Rachel Evans and Dean discuss the complexities of conflict resolution in the workplace, particularly in auto repair shops. Dean shares five principles derived from martial arts that can help workshop owners navigate conflict effectively. These principles focus on understanding emotional dynamics, validating feelings, and establishing clear communication to resolve issues. The conversation also touches on the importance of reflection and learning from conflicts to prevent future occurrences, as well as addressing toxic team members when necessary.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor,&nbsp;<a href="https://www.mechanicdesk.com.au/">Mechanic Desk</a>&nbsp;and Diamond Sponsor&nbsp;<a href="https://serviceprograms.com.au/ventavid/">Ventavid</a>. Find out more about the Workshop Whisperer -&nbsp;<a href="https://workshopwhisperer.com/">https://workshopwhisperer.com/</a>
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to&nbsp;<a href="https://www.workshopwhisperer.com/whisperingloudly">https://www.workshopwhisperer.com/whisperingloudly</a>&nbsp;to claim your free Workshop Success Session with the team.

Tune in to tune up your auto repair shop! The Workshop Whisperer, Rachael Evans, is the number one business coach across Australia and New Zealand in the Auto Aftermarket. Listen as she shares the tips and strategies that will help make your business a success. Join in as she answers your questions and interviews some of the top minds of the automotive industry. And if you have any questions for Rachael, send them to admin@workshopwhisperer.com and she might answer them in an upcoming episode of Workshop Whispers!

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid.

Tune in to tune up your auto repair shop! The Workshop Whisperer, Rachael Evans, is the number one business coach across Australia and New Zealand in the Auto Aftermarket. Listen as she shares the tips and strategies that will help make your business a success. Join in as she answers your questions and interviews some of the top minds of the automotive industry. And if you have any questions for Rachael, send them to <a href="mailto:admin@workshopwhisperer.com">admin@workshopwhisperer.com</a> and she might answer them in an upcoming episode of Workshop Whispers!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, <a href="https://www.podium.com/au/">Podium</a>, Titanium Sponsor, <a href="https://www.mechanicdesk.com.au/">Mechanic Desk</a> and Diamond Sponsor <a href="https://www.ventavid.com/">Ventavid</a>.