JFDI just F-ing do it is the theme for this episode. Rachael and her team talk to lots of business owners in the same boat day after day and some of the messaging she’s providing, she provides so often that she thinks she needs to emphasise it to the world. 

This episode looks at encouraging owners to set boundaries and say no to requests that don’t serve their business or personal goals. Yes you want to do the right thing by your customers but to what extent? You cannot sacrifice your business goals, your bottom line and your staff culture just to keep the customer happy at all costs. Sometimes you can bend to meet their needs if you’re not compromising too much but keep the customer is not always right and sometimes they need to just take a hike!

Takeaways
You are the boss of your own workshop and dictate how it runs. 
Sometimes customers can put financial and personal stress on your business. 
Refer these customers to someone else. 
Maintain your integrity and look after your company goals, culture and your bottom line. 

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

JFDI just F-ing do it is the theme for this episode. Rachael and her team talk to lots of business owners in the same boat day after day and some of the messaging she’s providing, she provides so often that she thinks she needs to emphasise it to the world. 
This episode looks at encouraging owners to set boundaries and say no to requests that don’t serve their business or personal goals. Yes you want to do the right thing by your customers but to what extent? You cannot sacrifice your business goals, your bottom line and your staff culture just to keep the customer happy at all costs. Sometimes you can bend to meet their needs if you’re not compromising too much but keep the customer is not always right and sometimes they need to just take a hike!
Takeaways
<ul>
<li>You are the boss of your own workshop and dictate how it runs. </li>
<li>Sometimes customers can put financial and personal stress on your business. </li>
<li>Refer these customers to someone else. </li>
<li>Maintain your integrity and look after your company goals, culture and your bottom line. </li>
</ul>
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, <a href="https://www.mechanicdesk.com.au/">Mechanic Desk</a> and Diamond Sponsor <a href="https://serviceprograms.com.au/ventavid/">Ventavid</a>. Find out more about the Workshop Whisperer - <a href="https://workshopwhisperer.com/">https://workshopwhisperer.com/</a>
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to <a href="https://www.workshopwhisperer.com/whisperingloudly">https://www.workshopwhisperer.com/whisperingloudly</a> to claim your free Workshop Success Session with the team.

Tune in to tune up your auto repair shop! The Workshop Whisperer, Rachael Evans, is the number one business coach across Australia and New Zealand in the Auto Aftermarket. Listen as she shares the tips and strategies that will help make your business a success. Join in as she answers your questions and interviews some of the top minds of the automotive industry. And if you have any questions for Rachael, send them to admin@workshopwhisperer.com and she might answer them in an upcoming episode of Workshop Whispers!

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid.

Tune in to tune up your auto repair shop! The Workshop Whisperer, Rachael Evans, is the number one business coach across Australia and New Zealand in the Auto Aftermarket. Listen as she shares the tips and strategies that will help make your business a success. Join in as she answers your questions and interviews some of the top minds of the automotive industry. And if you have any questions for Rachael, send them to <a href="mailto:admin@workshopwhisperer.com">admin@workshopwhisperer.com</a> and she might answer them in an upcoming episode of Workshop Whispers!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, <a href="https://www.podium.com/au/">Podium</a>, Titanium Sponsor, <a href="https://www.mechanicdesk.com.au/">Mechanic Desk</a> and Diamond Sponsor <a href="https://www.ventavid.com/">Ventavid</a>.

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