Apptentive CEO and Co-founder, Robi Ganguly, shares how his company is helping give consumers a voice and enterprise brands measure customer sentiment in actionable ways. Eight years in and over $17 million in funding raised, Apptentive has helped clients see a 500% increase in App Store ratings and reviews, an 80% increase in positive customer sentiment and a 100% increase in customer retention. In this episode, Robi gives helpful tips on what to look for in investors and board members, being intentional with culture and values, and the importance of giving people a voice. He also opens up about his childhood and being first-generation American, his love for reading and Tae Kwon Do, why he chose to go to Ponoma College over the ivy leagues, and the three things that are a part of his ritual to start his days off right.