An ambulance for an unconscious man on Cuba St was rejected by emergency services.

Two separate calls were made by bystanders to 111.

But when the man was identified and recognised by Wellington Free Ambulance, they told the callers he was a "frequent caller" and informed them no paramedics would be sent. 

An ambulance was eventually called after two police officers arrived to the scene radioed for one.

Nick is joined on the show by the man who called the ambulance - David Cormack.

Cormack shares his experience and concerns with the conduct over dealing with frequent callers.

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