In this episode, we chat with the brilliant creator and CEO of Jim’s Group, Jim Penman.
Beginning with a $24 investment into his humble mowing side-hustle, Jim grew his business into the largest Australian franchise chain.
Jim and I take the time to chat about his very active involvement in the business and how he personally talks with customers for any serious complaint, as well as his PhD work and research into treatments for mental illnesses and addictive disorders.
Jim’s gone through all the aspects of growing a franchise, so he’s definitely one to listen to.
Enjoy! Please let me know your thoughts by sending me a DM @belindaagnew.eth on IG or search my name on LinkedIn ‘Belinda Agnew’ www.belindaagnew.com.