What happens when collections become tougher than sales? In this episode, Jeff Baker—owner of Car City and chairman of the NIADA Buy Here Pay Here commission—shares how his nine-location dealership thrives with a lease-here, pay-here model. From navigating inflationary pressures to tackling compliance and regulatory challenges, Baker offers candid insights on collections, customer relationships, and the future of the industry. Plus, hear how dealer panels and national conferences spark million-dollar ideas.

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Chapters

00:00 Welcome & Industry Headlines
01:00 Guest Introduction: Jeff Baker of Car City
02:30 Car City’s Lease Here Pay Here Model
04:55 Why Leasing Beats Buy Here Pay Here in Michigan
07:00 Collections Challenges & Inflationary Pressures
09:15 Sales Growth vs. Collections Reality
11:00 Compliance, Starter Interrupts & Bankruptcy Advantages
13:00 The Return of the NIADA Buy Here Pay Here Commission
15:30 Dealer Panels & Million-Dollar Ideas from Conferences
18:00 Planning Ahead: Tax Season & 2026 Outlook
20:30 Hiring Skilled Technicians & Collection Staff
22:00 Interest Rates & Subprime Lending Cycles
24:00 Commission Agenda & Proactive Industry Strategy
26:30 NIADA Denver Conference Preview
28:00 Final Thoughts & Dealer Call to Action
29:30 Closing Remarks & Subscription Info

What happens when collections become tougher than sales? In this episode, Jeff Baker&mdash;owner of Car City and chairman of the NIADA Buy Here Pay Here commission&mdash;shares how his nine-location dealership thrives with a lease-here, pay-here model. From navigating inflationary pressures to tackling compliance and regulatory challenges, Baker offers candid insights on collections, customer relationships, and the future of the industry. Plus, hear how dealer panels and national conferences spark million-dollar ideas.
<a href="https://usedcarnews.com/">usedcarnews.com</a>
Chapters
00:00 Welcome &amp; Industry Headlines 01:00 Guest Introduction: Jeff Baker of Car City 02:30 Car City&rsquo;s Lease Here Pay Here Model 04:55 Why Leasing Beats Buy Here Pay Here in Michigan 07:00 Collections Challenges &amp; Inflationary Pressures 09:15 Sales Growth vs. Collections Reality 11:00 Compliance, Starter Interrupts &amp; Bankruptcy Advantages 13:00 The Return of the NIADA Buy Here Pay Here Commission 15:30 Dealer Panels &amp; Million-Dollar Ideas from Conferences 18:00 Planning Ahead: Tax Season &amp; 2026 Outlook 20:30 Hiring Skilled Technicians &amp; Collection Staff 22:00 Interest Rates &amp; Subprime Lending Cycles 24:00 Commission Agenda &amp; Proactive Industry Strategy 26:30 NIADA Denver Conference Preview 28:00 Final Thoughts &amp; Dealer Call to Action 29:30 Closing Remarks &amp; Subscription Info

Fast and reliable news car dealers can rely on for an evolving industry.

As the first podcast devoted solely to the used car industry Used Car News will gather all the news, feature stories, data, studies, statistics and surveys together under one roof and make sense of them for you. To our advertisers, we provide an inexpensive advertising medium so even the smallest advertiser can afford to promote its products. Used Car News provides a targeted advertising medium aimed at independent used car dealers, wholesalers, buyers and new-car dealers who are at the heart of our industry.

https://usedcarnews.com/

Fast and reliable news car dealers can rely on for an evolving industry.
As the first podcast devoted solely to the used car industry Used Car News will gather all the news, feature stories, data, studies, statistics and surveys together under one roof and make sense of them for you. To our advertisers, we provide an inexpensive advertising medium so even the smallest advertiser can afford to promote its products. Used Car News provides a targeted advertising medium aimed at independent used car dealers, wholesalers, buyers and new-car dealers who are at the heart of our industry.
<a href="https://usedcarnews.com/">https://usedcarnews.com/</a>

Used Car News - Fast and reliable news car dealers can rely on for an evolving industry.

Used Car News

Fast and reliable news car dealers can rely on for an evolving industry.



For more information visit https://usedcarnews.com/

This podcast is produced by BG Podcast Network. 

Fast and reliable news car dealers can rely on for an evolving industry.
 
For more information visit <a href="https://usedcarnews.com/">https://usedcarnews.com/</a>
This podcast is produced by BG Podcast Network.

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