[NEW NUMBERING! We decided that just because Nic wasn't here for the first 280 episodes doesn't mean we shouldn't share how many episodes the show has been around for!]. Now... have you ever been 'nice' to a client? A supplier? A subby? How'd that work out for you? Often it results in you getting screwed over and we look at how to avoid this without upsetting your clients! Also, there's a hidden cost to being nice and Nic and Waz unpack some tips on what this is, and how to reverse it.