Picture it: you’re onboard a Windstar ship after spending the day in Venice. You’re the only cruise ship there, and as you exit the port, the sails unfurl and you literally sail past the city of canals on your way to your next stop. It’s a moment Captain Neil Broomhall, Windstar’s fleet captain, has experienced firsthand. 

In this special episode of Trade Secrets, we talk to Captain Neil Broomhall, Windstar Cruises’ fleet captain, about, what a typical day looks like onboard a Windstar ship (and whether he’s ever seen a mermaid or sea monster!).Then, Windstar president Chris Prelog fields listener questions, from how to sell small-ship cruising and how to book VIP experiences for clients to getting in touch with suppliers and why companies like Windstar pay commission in the first place.

This episode is sponsored by Windstar Cruises. https://www.windstarcruises.com/

Further resources:

Windstar’s previous Trade Secrets episode, “Is small-ship cruising right for my client?”

Windstar contacts
General questions - email
Travel advisor hub
Travel agent information and reservations
Phone - 866-851-4042
Fax - 786-685-3089
Hours, Eastern Time - Monday-Friday, 9 a.m.-9 p.m.; Saturday, 9 a.m.-7:30 p.m.; Sunday, 10 a.m.-6:30 p.m.
Brochures and promotional material - 800-824-8636
Sales and service (travel agents only)
Phone - 866-766-3873
Fax - 786-685-3044
Email

Need advice?

Call our hotline and leave a message: 201-902-2098

Email us: tradesecrets@travelweekly.com 



Theme song:

Sock Hop by Kevin MacLeod

Link: https://incompetech.filmmusic.io/song/4387-sock-hop

License: https://filmmusic.io/standard-license



See omnystudio.com/listener for privacy information.

Picture it: you’re onboard a Windstar ship after spending the day in Venice. You’re the only cruise ship there, and as you exit the port, the sails unfurl and you literally sail past the city of canals on your way to your next stop. It’s a moment Captain Neil Broomhall, Windstar’s fleet captain, has experienced firsthand. 
In this special episode of Trade Secrets, we talk to Captain Neil Broomhall, Windstar Cruises’ fleet captain, about, what a typical day looks like onboard a Windstar ship (and whether he’s ever seen a mermaid or sea monster!).Then, Windstar president Chris Prelog fields listener questions, from how to sell small-ship cruising and how to book VIP experiences for clients to getting in touch with suppliers and why companies like Windstar pay commission in the first place.
This episode is sponsored by Windstar Cruises. <a href="https://www.windstarcruises.com/">https://www.windstarcruises.com/</a>
<hr>
Further resources:
Windstar’s previous <a href="https://www.travelweekly.com/Podcasts/Trade-Secrets/small-ship-cruising-right-for-client">Trade Secrets episode</a>, “Is small-ship cruising right for my client?”
Windstar contacts
<ul>
<li aria-level="1">General questions - <a href="mailto:info@windstarcruises.com">email</a> </li>
<li aria-level="1">Travel advisor <a href="https://advisorhub.windstarcruises.com">hub</a></li>
<li aria-level="1">Travel agent information and reservations</li>
<ul>
<li aria-level="2">Phone - 866-851-4042</li>
<li aria-level="2">Fax - 786-685-3089</li>
<li aria-level="2">Hours, Eastern Time - Monday-Friday, 9 a.m.-9 p.m.; Saturday, 9 a.m.-7:30 p.m.; Sunday, 10 a.m.-6:30 p.m.</li>
<li aria-level="2">Brochures and promotional material - 800-824-8636</li>
</ul>
<li aria-level="1">Sales and service (travel agents only)</li>
<ul>
<li aria-level="2">Phone - 866-766-3873</li>
<li aria-level="2">Fax - 786-685-3044</li>
<li aria-level="2"><a href="mailto:windstar_sales@windstarcruises.com">Email</a></li>
</ul>
</ul>
<hr>
Need advice?
Call our hotline and leave a message: 201-902-2098
Email us: <a href="mailto:tradesecrets@travelweekly.com">tradesecrets@travelweekly.com </a>
 
Theme song:
Sock Hop by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/4387-sock-hop
License: https://filmmusic.io/standard-license
 
See omnystudio.com/listener for privacy information.

Welcome to Trade Secrets, a podcast from the editors of Travel Weekly and TravelAge West, where travel advisors ask -- and answer -- questions. On each podcast, our editors will ask a veteran travel advisor to join them and field listeners’ questions. Topics will range from business advice to industry trends, history and more — as long as it’s travel-related, we want to address it! Find Trade Secrets wherever you get your podcasts, or at travelweekly.com/podcasts.

ABOUT YOUR HOSTS:

Jamie Biesiada is a senior editor with Travel Weekly. She is an award-winning journalist, including being named the American Society of Travel Advisors’ 2019 Travel Journalist of the Year. Her roots are in community journalism, where she was the editor of several local newspapers and a regional entertainment magazine.

Emma Weissmann is a Senior Editor of TravelAge West, a print and online magazine for travel advisors based in the Western U.S. She is also the host of the Humans of Travel podcast, where she interviews notable individuals in the travel industry about their lives — the highs and lows that make them human.


Theme song:
Sock Hop by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/4387-sock-hop
License: https://filmmusic.io/standard-license

See omnystudio.com/listener for privacy information

Welcome to Trade Secrets, a podcast from the editors of Travel Weekly and TravelAge West, where travel advisors ask -- and answer -- questions. On each podcast, our editors will ask a veteran travel advisor to join them and field listeners&rsquo; questions. Topics will range from business advice to industry trends, history and more &mdash; as long as it&rsquo;s travel-related, we want to address it! Find Trade Secrets wherever you get your podcasts, or at <a href="http://travelweekly.com/podcasts">travelweekly.com/podcasts</a>.
<hr>
ABOUT YOUR HOSTS:
Jamie Biesiada is a senior editor with Travel Weekly. She is an award-winning journalist, including being named the American Society of Travel Advisors&rsquo; 2019 Travel Journalist of the Year. Her roots are in community journalism, where she was the editor of several local newspapers and a regional entertainment magazine.
Emma Weissmann is a Senior Editor of TravelAge West, a print and online magazine for travel advisors based in the Western U.S. She is also the host of the Humans of Travel podcast, where she interviews notable individuals in the travel industry about their lives &mdash; the highs and lows that make them human.
<hr>
 Theme song: Sock Hop by Kevin MacLeod Link: <a href="https://incompetech.filmmusic.io/song/4387-sock-hop">https://incompetech.filmmusic.io/song/4387-sock-hop</a> License: <a href="https://filmmusic.io/standard-license">https://filmmusic.io/standard-license</a>
<hr>
See omnystudio.com/listener for privacy information

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