Sara Butruff, the owner of Travel Leaders - Galaxy Travel in Apple Valley, Minn., does something a little differently than a lot of agency owners: her agencies charge service fees for theme park vacations. Butruff is a major proponent for service fees in general, but is something of a standout in the Disney agency community with two levels of fees: the Magic Touch Concierge Fee and the White Glove Service. Listen in to hear about both, as well as Butruff’s conversation with host Jamie Biesiada ranging from the latest news (Disney100, Universal’s kid-friendly theme park and more), and what her clients headed to theme parks want right now. Also learn just how many sets of ears Butruff has in her spare-bedroom-turned-closet (spoiler: we’re talking triple digits!). And, hang around for the “lightening” round for some top-notch snack suggestions.

Disney and Universal news is the main topic until the 19:40 mark, when the conversation turns to Butruff’s business model and fee structure.

Selling the Mouse is a five-part miniseries, brought to you by Trade Secrets, a travel advisor-focused business development podcast. Trade Secrets is in its third season with new episodes every other Monday.

Further resources

Travel Leaders - Galaxy Travel on the web

Email Sara Butruff: sara@travelleaders.com

Trade Secrets podcast episode on charging fees: ‘Does charging a fee mean my clients own me?’

Some recent theme park news stories from Travel Weekly:
Universal will build a theme park in North Texas 
Universal will open horror experience in Las Vegas 
Disney sheds light on its latest nighttime spectacular 
Let’s-a go! Nintendo area to open at Universal Hollywood in February 
Disney World sets an opening date for its Tron roller coaster 
Disney makes customer-friendly changes at resorts and theme parks 
Mickey & Minnie’s Runaway Railway will have a virtual queue 

Theme song:

Adventures in Adventureland by Kevin MacLeod

Link: https://incompetech.filmmusic.io/song/8287-adventures-in-adventureland

License: https://filmmusic.io/standard-license



See omnystudio.com/listener for privacy information.

Sara Butruff, the owner of Travel Leaders - Galaxy Travel in Apple Valley, Minn., does something a little differently than a lot of agency owners: her agencies charge service fees for theme park vacations. Butruff is a major proponent for service fees in general, but is something of a standout in the Disney agency community with two levels of fees: the Magic Touch Concierge Fee and the White Glove Service. Listen in to hear about both, as well as Butruff’s conversation with host Jamie Biesiada ranging from the latest news (Disney100, Universal’s kid-friendly theme park and more), and what her clients headed to theme parks want right now. Also learn just how many sets of ears Butruff has in her spare-bedroom-turned-closet (spoiler: we’re talking triple digits!). And, hang around for the “lightening” round for some top-notch snack suggestions.
Disney and Universal news is the main topic until the 19:40 mark, when the conversation turns to Butruff’s business model and fee structure.
Selling the Mouse is a five-part miniseries, brought to you by Trade Secrets, a travel advisor-focused business development podcast. Trade Secrets is in its third season with new episodes every other Monday.
<hr>
Further resources
Travel Leaders - Galaxy Travel <a href="https://www.galaxy-travel.com/">on the web</a> 
Email Sara Butruff: sara@travelleaders.com
Trade Secrets podcast episode on charging fees: <a href="https://www.travelweekly.com/Podcasts/Trade-Secrets/Does-charging-a-fee-mean-my-client-owns-me">‘Does charging a fee mean my clients own me?’</a> 
Some recent theme park news stories from Travel Weekly:
<ul>
<li aria-level="1">Universal <a href="https://www.travelweekly.com/Travel-News/Hotel-News/Universal-theme-park-in-North-Texas">will build a theme park</a> in North Texas </li>
<li aria-level="1">Universal <a href="https://www.travelweekly.com/Travel-News/Hotel-News/Universal-will-open-horror-experience-Las-Vegas">will open horror experience </a>in Las Vegas </li>
<li aria-level="1">Disney <a href="https://www.travelweekly.com/North-America-Travel/Disney-World-of-Color-One-details">sheds light on </a>its latest nighttime spectacular </li>
<li aria-level="1">Let’s-a go! <a href="https://www.travelweekly.com/Travel-News/Hotel-News/US-debut-scheduled-Super-Nintendo-World">Nintendo area to open</a> at Universal Hollywood in February </li>
<li aria-level="1">Disney World <a href="https://www.travelweekly.com/North-America-Travel/New-Disney-World-Tron-rollercoaster-opening-in-April">sets an opening date</a> for its Tron roller coaster </li>
<li aria-level="1">Disney<a href="https://www.travelweekly.com/Travel-News/Hotel-News/Disney-customer-friendly-changes-theme-parks"> makes customer-friendly changes </a>at resorts and theme parks </li>
<li aria-level="1">Mickey &amp; Minnie’s Runaway Railway <a href="https://www.travelweekly.com/Travel-News/Hotel-News/Disney100-celebration-approaches">will have a </a>virtual queue </li>
</ul>
<hr>
Theme song:
Adventures in Adventureland by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/8287-adventures-in-adventureland
License: https://filmmusic.io/standard-license
 
See omnystudio.com/listener for privacy information.

Welcome to Trade Secrets, a podcast from the editors of Travel Weekly and TravelAge West, where travel advisors ask -- and answer -- questions. On each podcast, our editors will ask a veteran travel advisor to join them and field listeners’ questions. Topics will range from business advice to industry trends, history and more — as long as it’s travel-related, we want to address it! Find Trade Secrets wherever you get your podcasts, or at travelweekly.com/podcasts.

ABOUT YOUR HOSTS:

Jamie Biesiada is a senior editor with Travel Weekly. She is an award-winning journalist, including being named the American Society of Travel Advisors’ 2019 Travel Journalist of the Year. Her roots are in community journalism, where she was the editor of several local newspapers and a regional entertainment magazine.

Emma Weissmann is a Senior Editor of TravelAge West, a print and online magazine for travel advisors based in the Western U.S. She is also the host of the Humans of Travel podcast, where she interviews notable individuals in the travel industry about their lives — the highs and lows that make them human.


Theme song:
Sock Hop by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/4387-sock-hop
License: https://filmmusic.io/standard-license

See omnystudio.com/listener for privacy information

Welcome to Trade Secrets, a podcast from the editors of Travel Weekly and TravelAge West, where travel advisors ask -- and answer -- questions. On each podcast, our editors will ask a veteran travel advisor to join them and field listeners&rsquo; questions. Topics will range from business advice to industry trends, history and more &mdash; as long as it&rsquo;s travel-related, we want to address it! Find Trade Secrets wherever you get your podcasts, or at <a href="http://travelweekly.com/podcasts">travelweekly.com/podcasts</a>.
<hr>
ABOUT YOUR HOSTS:
Jamie Biesiada is a senior editor with Travel Weekly. She is an award-winning journalist, including being named the American Society of Travel Advisors&rsquo; 2019 Travel Journalist of the Year. Her roots are in community journalism, where she was the editor of several local newspapers and a regional entertainment magazine.
Emma Weissmann is a Senior Editor of TravelAge West, a print and online magazine for travel advisors based in the Western U.S. She is also the host of the Humans of Travel podcast, where she interviews notable individuals in the travel industry about their lives &mdash; the highs and lows that make them human.
<hr>
 Theme song: Sock Hop by Kevin MacLeod Link: <a href="https://incompetech.filmmusic.io/song/4387-sock-hop">https://incompetech.filmmusic.io/song/4387-sock-hop</a> License: <a href="https://filmmusic.io/standard-license">https://filmmusic.io/standard-license</a>
<hr>
See omnystudio.com/listener for privacy information

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