Brigette Metzler 'Research Ops: What it is, and why it's so important'

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Published Apr 5, 2022, 1:14 PM

Hello and welcome to Bringing Design Closer, the podcast focussed on discussing Designs role in tackling  complex societal issues. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems.

My name is Gerry Scullion, I’m the Founder of the Human Centered Design Network and CEO of This is Doing - home to many of the worlds best design and change maker courses online.

Today on the show we have Brigette Metzler, Research Ops Lead at Australian Department of Agriculture, Water and Environment. Brigette is Co-Chair of the ResearchOps community and is based in one of my favourite places on earth, Tasmania. 

We cover off some of the 8-pillars of Research Operations in this episode, and talk openly about the challenges that Brigette faced when setting up the architecture for Research to blossom inside the Department of Agriculture, Water and Environment. We speak about measurements of success, and also the challenges that are faced when presenting it to the organisation - although in Brigettes case, the maturity and desire already existing.

We speak about Brigette’s recent neurodiverse diagnosis, and her journey to get to that point. I was curious to tap more into this and we cover off some interesting areas of symmetry whilst doing it.

Before we jump in. Brigette wanted to mention the Research Ops conference that is happening on Jun 8 in New York and also remote. I will throw a link for this into the show notes, but it’s definitely something to get behind if you interested in the whole area of Research Ops.

Let’s get into it..

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