Professor Nicole Gillespie has spent her career studying trust in organisations, from corporate governance to leadership accountability. Now, she is turning her focus to one of the biggest workplace challenges of our time: integrating AI in a way that earns and sustains trust. Drawing on her latest global study with KPMG and the University of Melbourne, we explore why AI adoption is outpacing governance, how overreliance is changing employee behaviour, and the four pathways leaders can use to build confidence in AI systems. We also look at why emerging economies are ahead in trust, and what advanced economies can learn before the trust gap widens further.

<p>Professor Nicole Gillespie has spent her career studying trust in organisations, from corporate governance to leadership accountability. Now, she is turning her focus to one of the biggest workplace challenges of our time: integrating AI in a way that earns and sustains trust. Drawing on her latest global study with KPMG and the University of Melbourne, we explore why AI adoption is outpacing governance, how overreliance is changing employee behaviour, and the four pathways leaders can use to build confidence in AI systems. We also look at why emerging economies are ahead in trust, and what advanced economies can learn before the trust gap widens further.</p>

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