The most recent data from the Department of Employment and Workplace Relations shows that only 11.7% of job seekers find long-term employment through job providers. After Employment Minister Amanda Rishworth herself floating reforms to the system in May this year, a new report this week from the Centre for International Corporate Tax Accountability and Research has looked at the financial arrangements of large job service providers and how the system could be improved. The Wire's Aspen Beilharz asked researcher Bronwyn Lee about the report's findings.