Nearly 1.8 million calls to the SAPS 10111 emergency line were abandoned during the 2025/26 financial year, meaning almost one in five callers failed to get through. SAPS has attributed the problem to severe staff shortages, long waiting times and technological challenges. These figures raise serious concerns about whether South Africans can rely on the police when their lives are in danger.

 

Guest: Juanita du Preez, National Spokesperson of Action Society