Yep, conversation is a science. Who knew? There's actually mountains of research which analyses effective (and ineffective) conversation and provides great insight into what works (in a chat) and what doesn't. As somebody whose job is literally conversations, I was super interested in this... conversation (sorry) and it didn't disappoint. Professor Elizabeth Stokoe is a social psychologist who has spent over twenty years collecting and analysing real conversations across settings as varied as first dates, crisis negotiation, sales encounters and medical communication. Enjoy.

Yep, conversation is a science. Who knew? There's actually mountains of research which analyses effective (and ineffective) conversation and provides great insight into what works (in a chat) and what doesn't. As somebody whose job is literally conversations, I was super interested in this... conversation (sorry) and it didn't disappoint. Professor Elizabeth Stokoe is a social psychologist who has spent over twenty years collecting and analysing real conversations across settings as varied as first dates, crisis negotiation, sales encounters and medical communication. Enjoy.

The You Project is a 30-90 minute dose of inspiration and education hosted by Craig Harper with great stories, ideas, strategies and lessons from high-performers in sport, business, science, media and health.

 

The You Project is a 30-90 minute dose of inspiration and education hosted by Craig Harper with great stories, ideas, strategies and lessons from high-performers in sport, business, science, media and health.
&nbsp;

The You Project is a 30-90 minute dose of inspiration and education hosted by Craig Harper with great stories, ideas, strategies and lessons from high-performers in sport, business, science, media and health.

The You Project

The You Project is a 30-90 minute dose of inspiration and education hosted by Craig Harper with great stories, ideas, strategies and lessons from high-performers in sport, business, science, media and health.
&nbsp;

Advertisement