In this episode we had the pleasure of speaking with Sergio Quiej, Multistate Division PFS Support Manager. With 16 years of experience in Revenue Cycle, Sergio shared the impact one can have in working in revenue cycle and the overall importance of rev cycle to an organization. Sergion believes that there is much to be learned when we "look beyond the metrics", which he shares how he coaches his team to "look beyond the metrics' in their day-to-day operations. For those interested in a career in Revenue Cycle, we are certain this episode will provide a great road map on how to lead a full filling career. Enjoy!