Municipalities must ensure billing disputes are resolved quickly

 

South African municipalities are owed billions by consumers.  Municipalities are struggling to collect revenue while residents face mounting bills and the threat of having their electricity or water disconnected over disputed amounts. Monei Seleho, Nedbank's Head of Public Sector says that municipal debt can't be treated as a single problem. Household, business and government debt require different collection approaches. To unpack this conversation around municipal revenue collection,  Bongiwe Zwane spoke to Monei Seleho,  Head of Public Sector at Nedbank Business & Commercial Banking