As AI becomes integrated across various sectors consumers have a right to know when they are 'talking' to a machine. This is according to Michele van Eck, Associate Professor in the School of Law at the University of the Witwatersrand. Banks, insurers, retailers and service providers now have AI voice agents capable of mimicking human conversation with remarkable accuracy. Bongiwe Zwane spoke to Michele van Eck, Associate Professor in the School of Law at the University of the Witwatersrand 

As AI becomes integrated across various sectors consumers have a right to know when they are 'talking' to a machine. This is according to Michele van Eck, Associate Professor in the School of Law at the University of the Witwatersrand. Banks, insurers, retailers and service providers now have AI voice agents capable of mimicking human conversation with remarkable accuracy. Bongiwe Zwane spoke to Michele van Eck, Associate Professor in the School of Law at the University of the Witwatersrand&nbsp;

Current Affairs programme which provides listeners with the latest local and International news hosted by Elvis Preslin. Tune in 104-107 every Saturday and Sunday morning from 6 to 7 am

Current Affairs programme which provides listeners with the latest local and International news hosted by Elvis Preslin.

The Weekend View

This programme provides listeners with local and international news on Saturday and Sunday, hosted by Sebenzile Nkambule and Bongiwe Zwane. Listen to SAfm 104-107 Saturdays and Sundays from 6 to 7 a.m.

This programme provides listeners with local and international news on Saturday and Sunday, hosted by Sebenzile Nkambule and Bongiwe Zwane. Listen to SAfm 104-107 Saturdays and Sundays from 6 to 7 a.m.

AI in customer service can change the way consumers make decisions

National Assembly Speaker, Thoko Didiza, has strongly denied allegations that she met with President Cyril Ramaphosa's legal team amid Parliament's preparations to establish an impeachment committee following the Constitutional Court's Phala Phala judgment. The issue surfaced during a meeting of the Subcommittee on the Review of Assembly Rules, where DA parliamentary leader, George Michalakis, suggested that if such meetings had taken place, the Speaker may need to recuse herself to protect the integrity of the process. Bongiwe Zwane caught up with both Constitutional Law expert, Advocate Lufuno Nevondwe together with political analyst, Professor Ntsikelelo Breakfast...

National Assembly Speaker, Thoko Didiza, has strongly denied allegations that she met with President Cyril Ramaphosa's legal team amid Parliament's preparations to establish an impeachment committee following the Constitutional Court's Phala Phala judgment. The issue surfaced during a meeting of the Subcommittee on the Review of Assembly Rules, where DA parliamentary leader, George Michalakis, suggested that if such meetings had taken place, the Speaker may need to recuse herself to protect the integrity of the process. Bongiwe Zwane caught up with both Constitutional Law expert, Advocate Lufuno Nevondwe together with political analyst, Professor Ntsikelelo Breakfast...

Experts Debunk the Latest From Parliamentary Processes in the Impeachment Proceedings

Acting National Police Commissioner Puleng Dimpane has warned that South Africa's fight against crime is far from over, ordering police nationwide to intensify intelligence-led operations and track down dangerous suspects linked to a series of high-profile crimes. Authorities are pursuing leads in the armed robbery at the home of former Cabinet minister Naledi Pandor, the mass murder of eight people in Khayamandi, Stellenbosch, and the killing of a couple whose bodies were discovered in the Pafuri section of Kruger National Park. The couple's vehicle remains missing. Bongiwe Zwane caught up with national police spokesperson, Brigadier Athlenda Mathe...

Acting National Police Commissioner Puleng Dimpane has warned that South Africa's fight against crime is far from over, ordering police nationwide to intensify intelligence-led operations and track down dangerous suspects linked to a series of high-profile crimes. Authorities are pursuing leads in the armed robbery at the home of former Cabinet minister Naledi Pandor, the mass murder of eight people in Khayamandi, Stellenbosch, and the killing of a couple whose bodies were discovered in the Pafuri section of Kruger National Park. The couple's vehicle remains missing. Bongiwe Zwane caught up with national police spokesperson, Brigadier Athlenda Mathe...

Police share latest Details on it's Investigation, Including the Murder of Two Tourists

South Africa has no shortage of governance frameworks, oversight structures or audit processes.. Yet week after week, the headlines continue to expose procurement failures, weak consequence management, governance breakdowns and financial misconduct across both the public and private sectors. According to the Institute of Internal Auditors of South Africa,  the real issue is not a question of whether governance frameworks exist, it's about whether institutions are acting decisively when risks and failures are identified. To unpack why governance in South Africa often fails at the point of enforcement, Bongiwe Zwane spoke to Dr. Sizwe Nyenyiso, Board member at the Institute of Internal Auditors 

South Africa has no shortage of governance frameworks, oversight structures or audit processes.. Yet week after week, the headlines continue to expose procurement failures, weak consequence management, governance breakdowns and financial misconduct across both the public and private sectors. According to the Institute of Internal Auditors of South Africa, &nbsp;the real issue is not a question of whether governance frameworks exist, it's about whether institutions are acting decisively when risks and failures are identified. To unpack why governance in South Africa often fails at the point of enforcement, Bongiwe Zwane spoke to Dr. Sizwe Nyenyiso, Board member at the Institute of Internal Auditors&nbsp;

AI in customer service can change the way consumers make decisions

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