Guest: Lindiwe Ntlanganiso - Public Health Specialist and  Member of the Technical Advisory Panel for the OHSC & Health Ombud and Public Health Specialist

Public healthcare plays a crucial role in ensuring accessible and equitable health services for all. Understanding the norms and standards governing this sector is essential for improving the quality of care. This includes the roles and responsibilities of various stakeholders, particularly the public as consumers and the clinical and non-clinical staff at healthcare facilities. The collaboration between these groups ensures efficient healthcare delivery, with clinical staff focusing on patient care and non-clinical staff supporting operational functions.