Emergency room doctors Kevin Biese and Daniel Arteaga saw a familiar pattern: when older adults were taken into emergency departments, more often than not, they were left waiting. On stretchers, in hallways, or in overcrowded waiting rooms. For many, the longer they waited, the more agitated they got, often leaving in worse condition than when they arrived. So the doctors decided to take on this issue and change the way we treat geriatric patients across the country in the process.  

In this episode, Ben Walter and Kathleen Griffith talk with Kevin and Daniel about rethinking emergency care, pitching investors (after forgetting to ask for money), and building trust within one of the most complex systems in the U.S. They share lessons on going deep versus wide, integrating AI into a human-ﬁrst model, and the power of co-founder dynamics when the mission is personal. These are The Unshakeables. 

For more on how technology is transforming healthcare, check out the newest episode of JPMorgan's Making Sense: “It’s not just innovation, it’s impact”: How AI is revolutionizing healthcare

Emergency room doctors Kevin Biese and Daniel Arteaga saw a familiar pattern: when older adults were taken into emergency departments, more often than not, they were left waiting. On stretchers, in hallways, or in overcrowded waiting rooms. For many, the longer they waited, the more agitated they got, often leaving in worse condition than when they arrived. So the doctors decided to take on this issue and change the way we treat geriatric patients across the country in the process.&nbsp;&nbsp;
In this episode, Ben Walter and Kathleen Griffith talk with Kevin and Daniel about rethinking emergency care, pitching investors (after forgetting to ask for money), and building trust within one of the most complex systems in the U.S. They share lessons on going deep versus wide, integrating AI into a human-ﬁrst model, and the power of co-founder dynamics when the mission is personal. These are The Unshakeables.&nbsp;
For more on how technology is transforming healthcare, check out the newest episode of JPMorgan's Making Sense:&nbsp;<a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.jpmorgan.com%2Finsights%2Fpodcast-hub%2Fwhats-the-deal%2Fhow-ai-is-revolutionizing-healthcare&amp;data=05%7C02%7CAbbyAguilar%40iheartmedia.com%7Cc5048455bc5e4564317708de2084ca36%7C122a527e5b714eba878d9810b495b9e3%7C0%7C0%7C638983951856871220%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=er4vU84vnX93aIr%2BnzO9lkgrSwCcZU%2FXCJNb0ywulNE%3D&amp;reserved=0" data-auth="NotApplicable" data-linkindex="1">&ldquo;It&rsquo;s not just innovation, it&rsquo;s impact&rdquo;: How AI is revolutionizing healthcare</a>

The Unshakeables podcast from Chase for Business and iHeartMedia's Ruby Studio dives into the make-or-break moments that changed everything for small business owners. Those who stand firm in their resolve have a special name. We call them The Unshakeables. Join Ben Walter, CEO of Chase for Business, and a lineup of special cohosts as they speak with real small business owners across America. Hear real stories from real people behind the small businesses that power their communities every day. The Unshakeables is an award-winning podcast, having won Gold at the 2025 ANA B2 Awards in the Podcast and Industry Sector Spotlight categories. 

The speakers’ opinions belong to them and may differ from opinions of J.P. Morgan Chase & Co. and its affiliates. Views presented on this podcast are those of the speakers; they are as of the podcast release date and they may not materialize. JPMorgan Chase Bank, N.A. Member FDIC. ©2025 JPMorgan Chase & Co.

The Unshakeables podcast from Chase for Business and iHeartMedia's Ruby Studio dives into the make-or-break moments that changed everything for small business owners. Those who stand firm in their resolve have a special name. We call them The Unshakeables. Join Ben Walter, CEO of Chase for Business, and a lineup of special cohosts as they speak with real small business owners across America. Hear real stories from real people behind the small businesses that power their communities every day. The Unshakeables is an award-winning podcast, having won Gold at the 2025 ANA B2 Awards in the Podcast and Industry Sector Spotlight categories.&nbsp;
The speakers&rsquo; opinions belong to them and may differ from opinions of&nbsp;J.P. Morgan Chase &amp; Co. and its affiliates. Views presented on this podcast are those of the speakers; they are as of the podcast release date and they may not materialize. JPMorgan Chase Bank, N.A. Member FDIC. &copy;2025 JPMorgan Chase &amp; Co.

The Unshakeables

Emergency Care with Compassion: Apogee Care

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/0f5820a2-68aa-47b4-9c44-b391013ba8e9/transcript

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