The Surcharge Ban Backfire

 

The Summary: Four weeks after the ban on card surcharges came into effect, customers and business owners are still dealing with confusion, rising costs, and unexpected price hikes. While the reform was designed to increase transparency at the checkout, many cafes and venues have lifted overall prices well beyond the cost of payment processing.

On this episode of The Summary, host Josh Bryant looks into whether the surcharge ban delivered on its promise or simply triggered a new round of inflation. Clinton Maynard, host of Money News, breaks down the actual transaction costs for merchants and where the tax office fits into the puzzle. Then, Wes Lambert, Chief Executive of the Australian Restaurant and Cafe Association, explains why absorbing merchant fees became the final straw for struggling hospitality venues already battling surging overheads.

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