In this episode Roshan engages with Shashank Avdhani, Co-founder of Alyve Health, an insurtech startup. The conversation uncovers the intricacies of the Indian health insurance landscape, focusing on customer-centric products, under coverage issues, and the impact of COVID-19. Shashank discusses his transition from consulting to founding Alyve, emphasizing collaboration with incumbents and navigating regulatory complexities. The episode also examines the role of regulatory bodies like the IRDA, the necessity for specialized licenses, and the prospects for reducing GST on health plans.

00:00 Introduction 
01:17 Shashank's Background and Founding Journey
02:29 Understanding the Health Insurance Market
03:34 Customer Experience in Insurance
05:10 The Problem of Under Coverage
16:45 Comparing Global Healthcare Systems
24:27 Building a Customer-Centric Product
26:42 Collaborating with Incumbents
39:06 Managing Customer Experience
46:55 User-Centric Network Philosophy
47:16 Challenges in Insurance Alignment
47:59 Inpatient vs. Outpatient Worlds
48:43 Technological Integrations and Claims Processing
49:50 Health Claims Exchange Explained
54:41 Billing Code Harmonization
01:01:57 Platform Business Insights
01:07:08 Navigating Regulatory Landscape
01:18:47 Growth Strategies and Market Expansion
01:27:00 Startup Challenges and Sustainability
01:33:51 Recommended Reads and Podcasts

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Connect with Us: 
Linkedin: https://www.linkedin.com/company/startup-operator
​Twitter: https://twitter.com/OperatorStartup​​

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If you liked this episode, let us know by hitting the like button and share with your friends and family. Please also remember to subscribe to our channel and switch on the notifications to never miss an episode!

In this episode Roshan engages with Shashank Avdhani, Co-founder of Alyve Health, an insurtech startup. The conversation uncovers the intricacies of the Indian health insurance landscape, focusing on customer-centric products, under coverage issues, and the impact of COVID-19. Shashank discusses his transition from consulting to founding Alyve, emphasizing collaboration with incumbents and navigating regulatory complexities. The episode also examines the role of regulatory bodies like the IRDA, the necessity for specialized licenses, and the prospects for reducing GST on health plans.
00:00 Introduction  01:17 Shashank's Background and Founding Journey 02:29 Understanding the Health Insurance Market 03:34 Customer Experience in Insurance 05:10 The Problem of Under Coverage 16:45 Comparing Global Healthcare Systems 24:27 Building a Customer-Centric Product 26:42 Collaborating with Incumbents 39:06 Managing Customer Experience 46:55 User-Centric Network Philosophy 47:16 Challenges in Insurance Alignment 47:59 Inpatient vs. Outpatient Worlds 48:43 Technological Integrations and Claims Processing 49:50 Health Claims Exchange Explained 54:41 Billing Code Harmonization 01:01:57 Platform Business Insights 01:07:08 Navigating Regulatory Landscape 01:18:47 Growth Strategies and Market Expansion 01:27:00 Startup Challenges and Sustainability 01:33:51 Recommended Reads and Podcasts
-------------------------------------
Connect with Us:  Linkedin: https://www.linkedin.com/company/startup-operator ​Twitter: https://twitter.com/OperatorStartup​​
-------------------------------------
If you liked this episode, let us know by hitting the like button and share with your friends and family. Please also remember to subscribe to our channel and switch on the notifications to never miss an episode!

The best-curated wisdom from founders, operators, & investors on executing at startups | Hosted by Roshan Cariappa | Head down, execute hard. 🔥

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Millions of listeners seek out <a href="https://bingepods.com/">Bingepods</a> (Ideabrew Studios Network content) every day. Get in touch with us to advertise, join the network or click listen to  enjoy content by some of India's top audio creators. <a href="mailto:studio@ideabrews.com">studio@ideabrews.com</a>
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