An area woman recently lost her job as her employer explained “they wanted to go in another direction.” She reached out to the state to determine whether she qualified for unemployment compensation and she kept track of her communications. The woman called 211 times the first day, finally got through and was on hold for two hours. She talked with someone for 15 minutes. That person made a mistake and the woman had to call back the next day. She made 60 calls before getting through only to be on hold for a long time again, but did eventually get to talk with someone. It’s yet to be determined whether she’ll get unemployment compensation or not. Overall unemployment claims are dropping from the high of a million in May of 2020 when so many people lost their jobs. More people were hired to handle the claims but there still is some frustration in getting through and getting answers. WITF’s Capitol Bureau Chief Sam Dunklau reported on this and joins us.

An area woman recently lost her job as her employer explained “they wanted to go in another direction.” She reached out to the state to determine whether she qualified for unemployment compensation and she kept track of her communications. The woman called 211 times the first day, finally got through and was on hold for two hours. She talked with someone for 15 minutes. That person made a mistake and the woman had to call back the next day. She made 60 calls before getting through only to be on hold for a long time again, but did eventually get to talk with someone. It’s yet to be determined whether she’ll get unemployment compensation or not. Overall unemployment claims are dropping from the high of a million in May of 2020 when so many people lost their jobs. More people were hired to handle the claims but there still is some frustration in getting through and getting answers. WITF’s Capitol Bureau Chief Sam Dunklau reported on this and joins us.

When people come together and talk about really interesting topics, great questions spark better understanding and opportunities for new ideas to form. On The Spark from WITF, hosts Scott LaMar and Aniya Faulcon start the conversations about what’s happening in the world and at home. Share your ideas at https://witf.org/programs/the-spark.

When people come together and talk about really interesting topics, great questions spark better understanding and opportunities for new ideas to form. On The Spark from <a href="https://www.witf.org">WITF</a>, hosts Scott LaMar and Aniya Faulcon start the conversations about what’s happening in the world and at home. Share your ideas at <a href="https://witf.org/programs/the-spark">https://witf.org/programs/the-spark</a>.

The Spark

When people come together and talk about really interesting topics, great questions spark better understanding and opportunities for new ideas to form. On The Spark from WITF, hosts Scott LaMar and Aniya Faulcon start the conversations about what’s happening in the world and at home. Share your ideas at <a href="https://witf.org/programs/the-spark">https://witf.org/programs/the-spark</a>.

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