Rob presents examples of social housing mismanagement, highlighting the disparities in accountability between private landlords and social housing landlords. The episode delves into cases where social housing landlords have failed to meet basic safety standards, such as providing electrical safety certificates or carrying out necessary repairs. 

KEY TAKEAWAYS

• Social housing landlords seem to be held to a different standard compared to private landlords when it comes to meeting property maintenance criteria.
• There is a perceived lack of urgency and accountability for social housing landlords in addressing tenant complaints and property issues.
• Clarion, the largest housing association in the UK, was fined for failing to repair a child's bedroom window for four years, leading to health issues for the family.
• The discrepancy in consequences between private and social landlords for similar property maintenance failures is concerning and unjust.
• It is crucial for all landlords, regardless of ownership type, to prioritize property maintenance and timely resolution of tenant complaints to ensure tenant safety and well-being.

BEST MOMENTS

"The private landlord hasn't met a criteria and has been given a fine, and quite rightly so. Social housing landlord, hasn't met a criteria, no accountability, doesn't matter by the sounds of it."

"I think if you're going to have these rules for not meeting EPC standards or not having your gas safety certificate or electrical safety certificate in place, then we should all be hit with the same brush."

"According to Clarion, they said, and I quote, 'we apologise sincerely to the resident and their family. In this case, the issue took too long to resolve and our communication was not good enough.'"

"If it took you four years to fix a window, you can guarantee your arse health and safety, environmental health, are right on you. They're going to be on you like a dog on heat."

"If you're gonna throw the book at people, throw the book at everyone, no matter how many properties you've got, you must get back and do your repairs. You've got to have good maintenance throughout your portfolio."

VALUABLE RESOURCES

https://www.msn.com/en-gb/news/uknews/uk-s-biggest-housing-association-fined-over-four-year-failure-to-fix-window/ar-AA1oGgYp?ocid=winp2fptaskbar&cvid=381c6dbe5be548fbd3f5f64f882b5413&ei=10

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