In this episode, Vicki Flier Hudson and Jeff Bond tackle one of the most challenging—and essential—skills for People Experience leaders: how to approach difficult conversations with empathy, clarity, and confidence.

Whether it's a one-on-one with a struggling team member, a tense group discussion, or a cross-cultural misunderstanding, Vicki and Jeff offer practical frameworks to help you lead through conflict without creating division.

In this conversation, they explore:


Why avoiding conflict drives it underground—and how leaders can defuse it instead


How to build psychological safety as a foundation for honest dialogue


The impact of cultural communication styles on conflict resolution


Tools and techniques like the Four-Second Rule, the phrase “Tell me more,” and the AAPP framework (Acknowledge, Agree, Pivot, Perspective)


The power of curiosity, emotional regulation, and listening as trust-building tools

This episode is a must-listen for leaders committed to strengthening culture, modeling openness, and building resilient, people-first teams.

Learn more or reach out at peoplefirstelevation.com

In this episode, Vicki Flier Hudson and Jeff Bond tackle one of the most challenging&mdash;and essential&mdash;skills for People Experience leaders: how to approach difficult conversations with empathy, clarity, and confidence.
Whether it's a one-on-one with a struggling team member, a tense group discussion, or a cross-cultural misunderstanding, Vicki and Jeff offer practical frameworks to help you lead through conflict without creating division.
In this conversation, they explore:
<ul data-start="730" data-end="1211">
<li data-start="730" data-end="819">
Why avoiding conflict drives it underground&mdash;and how leaders can defuse it instead
</li>
<li data-start="820" data-end="897">
How to build psychological safety as a foundation for honest dialogue
</li>
<li data-start="898" data-end="972">
The impact of cultural communication styles on conflict resolution
</li>
<li data-start="973" data-end="1123">
Tools and techniques like the Four-Second Rule, the phrase &ldquo;Tell me more,&rdquo; and the AAPP framework (Acknowledge, Agree, Pivot, Perspective)
</li>
<li data-start="1124" data-end="1211">
The power of curiosity, emotional regulation, and listening as trust-building tools
</li>
</ul>
This episode is a must-listen for leaders committed to strengthening culture, modeling openness, and building resilient, people-first teams.
Learn more or reach out at&nbsp;<a href="https://peoplefirstelevation.com" data-start="1388" data-end="1448">peoplefirstelevation.com</a>

Embark on a transformative journey with 'The People Experience Pulse' (The PX Pulse), a podcast that delves deep into the evolving landscape of human experiences within the workplace. Co-hosted by Vicki Flier Hudson and Jeff Bond, each episode brings to light the dynamic world of People, Employee, and Human Experience (PX/EX/HX) leadership.

Engage with global industry pioneers redefining workplace cultures, as they champion inclusion, amplify diverse voices, foster belonging, and craft extraordinary environments amidst constant change. Our conversations are filled with groundbreaking insights and practical solutions, tailored for both established leaders and those aspiring to influence workplace dynamics.

Tune in bi-weekly on Thursdays for new episodes that not only inform but inspire. Subscribe, listen, and share as we explore the latest strategies in PX/EX/HX leadership, available on all major podcast platforms.

'The People Experience Pulse,' produced by Chat With Leaders Media and creatively shaped by Executive Producer Quentin Thomas, represents the next chapter in our journey of exploring human experiences within the workplace. It's not just a podcast; it's a beacon for transformation in the future of work.

Embark on a transformative journey with 'The People Experience Pulse' (The PX Pulse), a podcast that delves deep into the evolving landscape of human experiences within the workplace. Co-hosted by Vicki Flier Hudson and Jeff Bond, each episode brings to light the dynamic world of People, Employee, and Human Experience (PX/EX/HX) leadership.
Engage with global industry pioneers redefining workplace cultures, as they champion inclusion, amplify diverse voices, foster belonging, and craft extraordinary environments amidst constant change. Our conversations are filled with groundbreaking insights and practical solutions, tailored for both established leaders and those aspiring to influence workplace dynamics.
Tune in bi-weekly on Thursdays for new episodes that not only inform but inspire. Subscribe, listen, and share as we explore the latest strategies in PX/EX/HX leadership, available on all major podcast platforms.
'The People Experience Pulse,' produced by Chat With Leaders Media and creatively shaped by Executive Producer Quentin Thomas, represents the next chapter in our journey of exploring human experiences within the workplace. It's not just a podcast; it's a beacon for transformation in the future of work.

Discover exceptional workplace cultures and inclusive experiences in 'The People Experience Pulse' podcast, spotlighting global PX/EX/HX leaders shaping the future of work.

The People Experience Pulse

Embark on a transformative journey with 'The People Experience Pulse' (The PX Pulse), a podcast that delves deep into the evolving landscape of human experiences within the workplace. Co-hosted by Vicki Flier Hudson and Jeff Bond, each episode brings to light the dynamic world of People, Employee, and Human Experience (PX/EX/HX) leadership.
Engage with global industry pioneers redefining workplace cultures, as they champion inclusion, amplify diverse voices, foster belonging, and craft extraordinary environments amidst constant change. Our conversations are filled with groundbreaking insights and practical solutions, tailored for both established leaders and those aspiring to influence workplace dynamics.
Tune in bi-weekly on Thursdays for new episodes that not only inform but inspire. Subscribe, listen, and share as we explore the latest strategies in PX/EX/HX leadership, available on all major podcast platforms.
'The People Experience Pulse,' produced by Chat With Leaders Media and creatively shaped by Executive Producer Quentin Thomas, represents the next chapter in our journey of exploring human experiences within the workplace. It's not just a podcast; it's a beacon for transformation in the future of work.

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