Several legal experts have said that True caller was probably breaking the law because it allows users to feed other people’s numbers from their contacts into its database. True caller attempts to shift the responsibility onto subscribers in terms and conditions, which stipulate that users must obtain consent before providing the data. However, Werksmans Attorneys regulatory practice head Ahmore Burger-Smidt warns that this potentially violates POPIA in two specific ways.
GUEST: Ahmore Burger-Smidt, Head of Regulatory Practice at Werksmans Attorneys