Introduction to Today's Guest

The Rise of AI in Tech

Mark Benioff's Vision for Digital Labor

Salesforce's India Connection

Automation and Workforce Upskilling

Global Trade and Tech Disruptions

Salesforce's Spiritual Beginnings

The AI Race and Big Tech's Responsibility

The Future of Work

Mark Benioff on India and Salesforce

Salesforce's AI Innovations

The Role of Digital Labor

Challenges and Opportunities in AI

Global Trade and Tariffs

AI and Copyright Issues

The End of Software and the Future

Conclusion and Final Thoughts

SaaS giant Salesforce has always been a disruptor in the tech industry. But it now stands at a point where the future of this industry is being completely reshaped by AI.

In this episode, Marc Benioff, the man behind the CRM major, talks to ET’s tech editor Surabhi Agarwal about Salesforce’ origin, its core ethos, present and future..the last two driven largely by AI.

He elaborates on the company's new technological and business model, focusing on the agentic layers and AI-driven digital labor. He talks about the importance of India as a lucrative market, talent pool and spiritual influence on his work; about challenges such as commoditization of AI agents and Balkanization of tech in the face of new trade wars and export controls. He talks about responsible AI usage and says that US’ perceived lead in the AI race is an illusion.

SaaS giant Salesforce has always been a disruptor in the tech industry. But it now stands at a point where the future of this industry is being completely reshaped by AI.
In this episode, Marc Benioff, the man behind the CRM major, talks to ET&rsquo;s tech editor Surabhi Agarwal about Salesforce&rsquo; origin, its core ethos, present and future..the last two driven largely by AI.
He elaborates on the company's new technological and business model, focusing on the agentic layers and AI-driven digital labor. He talks about the importance of India as a lucrative market, talent pool and spiritual influence on his work; about challenges such as commoditization of AI agents and Balkanization of tech in the face of new trade wars and export controls. He talks about responsible AI usage and says that US&rsquo; perceived lead in the AI race is an illusion.

To make sense of the week’s hottest stories in business, economy, politics and markets, journalists from the Economic Times chat with reporters and industry leaders in this thrice-weekly (Tuesday, Thursday, Friday) podcast.

The Morning Brief

Corner Office Conversation with Marc Benioff, Chair and CEO, Salesforce

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