Consumer Ninja - What happens to financial losses suffered by banking customers following a kidnapping?

Stephen Grootes speaks to Consumer Ninja Wendy Knowler about what happens to financial losses suffered by banking customers following a kidnapping.

Consumer Ninja - Modus operandi of the 'work from home' Facebook scams

Consumer Ninja Wendy Knowler joins Stephen Grootes to talk about the modus operandi of the 'work from home' Facebook scams.  Scams, scams everywhere - many of them targeting desperate income seekers. Facebook ads lure them in, promising big money for seemingly easy tasks. 

Consumer ninja - Short-term insurance claims loss ratio on smaller items

Consumer ninja Wendy Knowler and Motheo Khoaripe delve into  short term insurance policies on smaller items  such as cellphones, jewellery, sunglasses, handbags.. What it means if your insurer sends you a cancellation letter for being too high risk. 

Consumer ninja - Internet banking fraud and phishing remains top category of complaints.

Consumer ninja Wendy Knowler and host Motheo Khoaripe explore the Ombudsman for Banking Services’ annual report for 2023. The report confirms that fraud, particularly internet banking fraud, phishing, vishing, and push payment fraud, remains that office’s top category of complaints. Despite the man…

Consumer ninja- Warning a banks about impending crime

Consumer ninja Wendy Knowler and host Motheo Khoaripe explore the consequences of notifying a bank about an impending fraud attempt on your account and discuss accountability for preventing it.  

Consumer ninja - Can doctors and hospitals charge you for compiling a medical report? Short answer: yes, but they must disclose the fee upfront.

This year's Easter Monday saw Samantha's kid get into a bike park accident in Cape Town, requiring emergency stitches at a local hospital. Because it was a public holiday and the admin staff was off work, the administrative officer promised to send them the paperwork. Driving to the hospital after …

Consumer Ninja - car repossession and early settlement of vehicle finance

Consumer Ninja Wendy Knowler joins Bruce Whitfield to tackle the issue of car repossession.

Consumer ninja - Roadworthy cars: Misleading Assurance, Hidden Damage

Consumer expert Wendy Knowler and host Bruce Whitfield discuss the misleading assurance of roadworthy cars, revealing that a recently serviced car with a current certificate may still have hidden collision repairs. Roadworthy tests identify visual defects but don't always detect previous accident d…

Consumer ninja 22 May 2024

Consumer ninja Wendy Knowler and host Bruce Whitfield delve into mis-selling of life insurance products. Knowler reveals that non-payment of premiums meant a particular life policy should not have paid out. It was totally mis-sold, something she says Liberty won’t admit, but in response to her taki…

Consumer ninja - Are you unwittingly paying service fees on a garage card or extra credit cards which you or your significant other hasn’t used for years?

Consumer advocate Wendy Knowler is delving into whether consumers are unknowingly being charged service fees on garage cards or additional credit cards that have remained unused for years.