The fine line between search marketing and misleading consumers

Stephen Grootes speaks to consumer ninja Wendy Knowler about how companies can buy certain search terms, but only up to the point where it doesn’t mislead consumers into thinking they’re dealing with a different business. The Money Show is a podcast hosted by well-known journalist and radio presen…

Consumer Ninja: Romance scams hit overdrive this Valentine’s week

Stephen Grootes speaks to consumer ninja Wendy Knowler about why romance scams surge around Valentine’s Day, how scammers weaponise emotional vulnerability, and what the Southern African Fraud Prevention Service is warning consumers to look out for. The Money Show is a podcast hosted by well-known…

Consumer Ninja: Paying for the Past - The hidden cost of forgotten fees and subscriptions

Stephen Grootes speaks to Consumer Ninja, Wendy Knowler about the all-too-common shock of discovering long‑forgotten or unauthorised fees on your bank statements, from obscure bundled charges like garage cards to clearly disclosed subscriptions people simply stopped noticing because they weren’t in…

Consumer Ninja: How The Money Show helped a listener buy their first home

Consumer Ninja, Wendy Knowler, joins Stephen Grootes about how The Money Show helped a loyal listener navigate the challenges of buying their first home. The Money Show is a podcast hosted by well-known journalist and radio presenter, Stephen Grootes. He explores the latest economic trends, busine…

Consumer Ninja: The garage card that wouldn’t die - hidden fees draining accounts

Consumer Ninja, Wendy Knowler, joins Stephen Grootes to discuss the long‑running battle over legacy garage cards and why one bank has finally moved to stop old, forgotten accounts from quietly draining customers’ money. The Money Show is a podcast hosted by well-known journalist and radio presente…

Consumer Ninja: Checking your credit record

Consumer Ninja, Wendy Knowler, joins Stephen Grootes to discuss the importance of checking your credit record, after a report from Transunion revealed that one in 3 people check their records. The Money Show is a podcast hosted by well-known journalist and radio presenter, Stephen Grootes. He expl…

Maintenance failures raise homeowner risk 

Consumer Ninja, Wendy Knowler, joins Stephen Grootes to discuss some insurance claims being denied after major storms, citing that the homes were not built to regulations or haven’t been properly maintained, leaving homeowners facing unexpected financial losses. The Money Show is a podcast hosted …

Consumer Ninja: Banks forced to refund R60m after surge in digital fraud complaints

Consumer Ninja Wendy Knowler speaks to Stephen Grootes about how the National Financial Ombud compelled banks to refund R60 million to customers this year, largely due to cellphone and internet banking fraud, which now accounts for nearly 40% of complaints. The Money Show is a podcast hosted by we…

Consumer Ninja: Why the start date of your car’s warranty and service plan matters

Consumer Ninja, Wendy Knowler, joins Stephen Grootes to discuss why checking the start date of your warranty and service plan is crucial when buying a new car. The Money Show is a podcast hosted by well-known journalist and radio presenter, Stephen Grootes. He explores the latest economic trends, …

Consumer Ninja: Are banks charging you extra without you knowing? The hidden cost of Default Instant Payment

Motheo Khoaripe speaks to consumer ninja Wendy Knowler about why some bank apps default to costly instant payments and what that means for consumers who didn’t intend to pay extra. The Money Show is a podcast hosted by well-known journalist and radio presenter, Stephen Grootes. He explores the lat…