The Money Show
Wendy Knowler is the Consumer Ninja
Playlist by The Money ShowThe Money Show brings you a weekly focus on consumer issues with renowned consumer journalist Wendy Knowler to both highlight a problem and offer a solution Thank you for listening to a podcast from …Follow the podcast:
207 clip(s) in playlist
Consumer Ninja: The true test of after-sales service
Stephen Grootes speaks to consumer ninja Wendy Knowler about a listener's frustrating experience with Chery’s flagship SUV, where a persistent vibration remained unresolved despite repair attempts on a vehicle costing close to R1 million, raising fresh questions about after-sales support from Chine…
08:54
Consumer Ninja: Bonitas members still in limbo
Stephen Grootes speaks to consumer ninja Wendy Knowler about the fallout from South Africa’s largest-ever medical scheme administration switch, six weeks after 750 000 members were moved from Medscheme to Momentum Health, and why some members are still battling authorisations, claims delays and acc…
09:10
Consumer Ninja: Bill shock after contract end
Ray White speaks to Consumer Ninja Wendy Knowler about why some South African cellphone customers are being hit with massive bill increases when their contracts expire, as network discounts quietly fall away and monthly fees suddenly treble. The Money Show is a podcast hosted by well-known journal…
08:04
Consumer Focus: Credit Ombud raises alarm over unfair lending practices
Steven Grootes speaks to Kwanda Vabaza, Manager for Adjudication at the National Financial Ombud’s Banking and Credit Division, about growing concerns over unfair practices in South Africa’s credit industry. They discuss the sharp rise in consumer complaints against credit providers, what this sa…
09:14
Consumer Ninja: When insurers cancel on claims
Stephen Grootes speaks to Consumer Ninja and journalist Wendy Knowler about Thabiso, one of our listeners, whose insurance claim was rejected and cover subsequently cancelled, the controversial practice of underwriting at claims stage, and what it means for policyholders. The Money Show is a podca…
09:35
Consumer Ninja: SASSA grants hit by funeral policy scam
Stephen Grootes speaks to Consumer Ninja and journalist Wendy Knowler about how vulnerable SASSA grant recipients are being targeted with fraudulent funeral policies and unlawful deductions. The Money Show is a podcast hosted by well-known journalist and radio presenter, Stephen Grootes. He explo…
07:55
Consumer Ninja: FNB lounge charges catch clients off guard
Motheo Khoaripe, standing in for Stephen Grootes, speaks to Consumer Ninja and journalist Wendy Knowler about how FNB’s airport lounge access system charges clients upfront while only later confirming eligibility. This has left travellers unknowingly billed once their complimentary visits run out…
06:08
Consumer Ninja: Bonitas switch chaos
Stephen Grootes speaks to Consumer Ninja and journalist Wendy Knowler about the chaotic switch to Momentum Health and why the transition has been such a difficult experience for Bonitas members. The Money Show is a podcast hosted by well-known journalist and radio presenter, Stephen Grootes. He e…
06:29
Consumer Ninja: iStore water damage dispute raises questions
Stephen Grootes speaks to consumer ninja Wendy Knowler about a troubling iStore case that raises serious questions around accountability. This was after a Johannesburg man’s iPhone was damaged following a standard battery replacement. The Money Show is a podcast hosted by well-known journalist an…
07:19
Consumer Ninja: What carmakers' 'vehicle off road' policy means for you
Stephen Grootes speaks to consumer ninja Wendy Knowler about what 'vehicle off road' really means for motorists, unpacking how lengthy delays in sourcing essential parts can leave cars stuck in workshops for months, while consumers continue footing the bill for repayments, insurance, and other cost…
08:44