An Auckland taxi firm has been accused of exorbitant fares for short trips in metered taxis.
A pensioner was charged more than $160 for a journey less than 10km after attending a Coldplay concert.
Multiple complaints have been made over the years and Crown Cabs has built a reputation for taking advantage.
Small Passenger Service Association Executive Director, Warren Quirke tells Mike Hosking the rule around pricing for independent operators is that a “fee should be agreed prior to the trip commencing.” This is not happening in most cases.
Quirke believes the legislation allowing room for these exorbitant prices needs tidied up.
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