Police Minister Mark Mitchell is sympathising with a man who heckled him during a tense public meeting in central Auckland last night.
The man claimed he'd recently broken his arm trying to stop a shoplifter.
Mitchell told Mike Hosking that he completely understands where the man is coming from with his frustrations.
He says although trends are heading in the right direction and Police are starting to get on top of crime in the CBD, there's still a long way to go.
LISTEN ABOVE

Jill Rogers: Deputy Police Commissioner on the findings of the Tom Phillips inquiry, missed opportunities to recover the children
03:08

Steve Watson: Immigration NZ Compliance and Investigations General Manager on the over 19,000 people estimated to have overstayed their visas
05:15

Louise Upston: Social Development Minister on the results of the inquiry into the Tom Phillips case, lack of information sharing
03:09