Police have a target of answering 70% of non-emergency calls within 90 seconds, but they're at 17%.

The average wait time is 6 minutes and 36 seconds. 

They now have a new focus: customer satisfaction.  

Police director of Service Superintendent Blair Macdonald talks to Mike Hosking. 

LISTE ABOVE. 

Police have a target of answering 70% of non-emergency calls within 90 seconds, but they're at 17%.
The average wait time is 6 minutes and 36 seconds.&nbsp;
They now have a new focus: customer satisfaction.&nbsp;&nbsp;
Police director of Service Superintendent Blair Macdonald talks to Mike Hosking.&nbsp;
LISTE ABOVE.&nbsp;

Open your mind to the world with New Zealand’s number one breakfast radio show.

Without question, as New Zealand’s number one talk host, Mike Hosking sets the day’s agenda.

The sharpest voice and mind in the business, Mike drives strong opinion, delivers the best talent, and always leaves you wanting more.

The Mike Hosking Breakfast always cuts through and delivers the best daily on Newstalk ZB.

Open your mind to the world with New Zealand’s number one breakfast radio show. Without question, as New Zealand’s number one talk host, Mike Hosking sets the day’s agenda. The sharpest voice and mind in the business, Mike drives strong opinion, delivers the best talent, and always leaves you wanting more. The Mike Hosking Breakfast always cuts through and delivers the best daily on Newstalk ZB.

Open your mind to the world with New Zealand’s number one breakfast radio show.

Without question, as New Zealand’s number one talk host, Mike Hosking sets the day’s agenda.

The sharpest voice and mind in the business, Mike drives strong opinion,...

The Mike Hosking Breakfast

Blair Macdonald: Police director of Service Superintendent on Police  non-emergency calls target, customer satisfaction

https://api.omny.fm/orgs/7784f840-c291-422a-924b-ad9000bbad71/clips/ecb0c29c-508f-4186-8d79-b28d014213eb/transcript