Bill Gremos is an entrepreneur who grew up behind his parents' fast-food and convenience stores.

From starting as a teenage market trader to founding the household name DecoRug, Bill has been in business since the age of 17.

Having sold and exited from DecoRug, he has now founded HomeMakerCentral, Australia's first eShopping Home SuperCentre exclusively for well-known homeware retailers such as Barbeques Galore, Beds n Dreams, and Villeroy & Boch. The e-commerce platform empowers established bricks-and-mortar retailers to 'muscle-up' against pure-play online competition. 

Gremos shares how he navigated the challenges of the global financial crisis and why customer service is integral to survival.

Subscribe to the Mentored weekly newsletter. Every Wednesday morning, the Mentored Team provides insight, resources, and motivation to keep you ahead of the curve in all things business.

Join the Facebook Group.

Follow Mark Bouris on Instagram, LinkedIn& YouTube.

See omnystudio.com/listener for privacy information.

Bill Gremos is an entrepreneur who grew up behind his parents' fast-food and convenience stores.From starting as a teenage market trader to founding the household name DecoRug, Bill has been in business since the age of 17.Having sold and exited from DecoRug, he has now founded <a href="https://www.homemakercentral.com.au/">HomeMakerCentral</a>, Australia's first eShopping Home SuperCentre exclusively for well-known homeware retailers such as Barbeques Galore, Beds n Dreams, and Villeroy &amp; Boch. The e-commerce platform empowers established bricks-and-mortar retailers to 'muscle-up' against pure-play online competition. Gremos shares how he navigated the challenges of the global financial crisis and why customer service is integral to survival.<a href="https://mentored.com.au/newsletter-sign-up/">Subscribe to the Mentored weekly newsletter.</a> Every Wednesday morning, the Mentored Team provides insight, resources, and motivation to keep you ahead of the curve in all things business.<a href="https://www.facebook.com/groups/mentormarkbouris/">Join the Facebook Group.</a>Follow Mark Bouris on <a href="https://www.instagram.com/mark_bouris/">Instagram</a>, <a href="https://au.linkedin.com/in/markbouris">LinkedIn</a> &amp; <a href="https://www.youtube.com/channel/UCPX01K1JgNS5pyzUtwtCtsQ">YouTube.</a> See <a href="https://omnystudio.com/listener">omnystudio.com/listener</a> for privacy information.<hr>

Mark Bouris speaks to business owners and entrepreneurs, finding out what makes them tick and their plans for growth. Some business owners are on the way up and enjoying new success, others are at a turning point. Mark digs into their stories and finds out why they set out to create their own path, their challenges and where they go from here. Based on his own personal experiences and learnings, he also passes on his own guidance on how to take their business to the next level.

Mark Bouris speaks to business owners and entrepreneurs, finding out what makes them tick and their plans for growth. Some business owners are on the way up and enjoying new success, others are at a turning point. Mark digs into their stories and finds out why they set out to create their own path, their challenges and where they go from here. Based on his own personal experiences and learnings, he also passes on his own guidance on how to take their business to the next level.

Mark Bouris speaks to business owners and entrepreneurs, finding out what makes them tick and their plans for growth.  Some business owners are on the way up and enjoying new success, others are at a turning point.  Mark digs into...

The Mentor with Mark Bouris

#390 Surviving the Storm: The role of customer service during an economic downturn

In this episode, I speak with Kate Cooper, OKX Australia CEO and systems change leader with more than 25 years’ experience driving technology-led transformation across government, global enterprise, banking and digital assets.

We unpack what it takes to lead in a fast-moving digital world, from balancing inner clarity with external impact, to communicating effectively through change, understanding the productivity potential of digital finance, navigating regulatory uncertainty, and managing large-scale transformation when systems and culture are shifting at the same time.

You can subscribe to the Mentored newsletter here: https://mentored.com.au/newsletter-sign-up

Join the Facebook Group.

Follow Mark Bouris on Instagram, LinkedIn & YouTube

Claim $500 Bitcoin with OKX SMSF. SMSF trustees: Successfully sign-up your SMSF and get
verified for an OKX SMSF trading account. Deposit $5 and receive $500 worth of Bitcoin. Eligibility
requirements and T&amp;Cs apply. Book a 1-1 call with the OKX SMSF team today for guidance. Offer ends 31 March 2026.

In this episode, I speak with Kate Cooper, OKX Australia CEO and systems change leader with more than 25 years&rsquo; experience driving technology-led transformation across government, global enterprise, banking and digital assets.
We unpack what it takes to lead in a fast-moving digital world, from balancing inner clarity with external impact, to communicating effectively through change, understanding the productivity potential of digital finance, navigating regulatory uncertainty, and managing large-scale transformation when systems and culture are shifting at the same time.
You can subscribe to the Mentored newsletter here: <a href="https://mentored.com.au/newsletter-sign-up">https://mentored.com.au/newsletter-sign-up</a>
<a href="https://www.facebook.com/groups/mentormarkbouris/">Join the Facebook Group.</a>
Follow Mark Bouris on&nbsp;<a href="https://www.instagram.com/mark_bouris/">Instagram</a>,&nbsp;<a href="https://au.linkedin.com/in/markbouris">LinkedIn</a>&nbsp;&amp;&nbsp;<a href="https://www.youtube.com/channel/UCPX01K1JgNS5pyzUtwtCtsQ">YouTube</a>
Claim $500 Bitcoin with OKX SMSF. SMSF trustees: Successfully sign-up your SMSF and get verified for an OKX SMSF trading account. Deposit $5 and receive $500 worth of Bitcoin. Eligibility requirements and T&amp;amp;Cs apply. Book a 1-1 call with the OKX SMSF team today for guidance. Offer&nbsp;ends 31 March 2026.

#514:  How to lead at the edge of technological change with OKX Australia CEO Kate Cooper 

https://api.omny.fm/orgs/2fb3740d-3436-44af-8cc0-a91900716aa5/clips/513f3ebe-c829-4a93-89e7-b3fa005dc303/transcript

Noah Hunter Dorsey is the founder of Future Fulfilment and a 29 year old entrepreneur selected in the Forbes 30 Under 30 list in 2025, working with major brands including Vegemite, the AFL, and many more.

This is a playbook for building multi-million dollar companies before 30.

We cover the move from university to entrepreneurship, backing yourself through fear, and why communication and sales are non negotiable skills. Noah breaks down how he learned by doing, identified high income skills, and prioritised execution over theory.

We also talk leadership, culture, and scale. How to build strong teams, stay connected as the business grows, and deal with setbacks without losing momentum.

You can subscribe to the Mentored newsletter here: https://mentored.com.au/newsletter-sign-up

Join the Facebook Group.

Follow Mark Bouris on Instagram, LinkedIn & YouTube

Claim $500 Bitcoin with OKX SMSF. SMSF trustees: Successfully sign-up your SMSF and get
verified for an OKX SMSF trading account. Deposit $5 and receive $500 worth of Bitcoin. Eligibility
requirements and T&amp;Cs apply. Book a 1-1 call with the OKX SMSF team today for guidance. Offer ends 31 March 2026.

Noah Hunter Dorsey is the founder of Future Fulfilment and a 29 year old entrepreneur selected in the Forbes 30 Under 30 list in 2025, working with major brands including Vegemite, the AFL, and many more.
This is a playbook for building multi-million dollar companies before 30.
We cover the move from university to entrepreneurship, backing yourself through fear, and why communication and sales are non negotiable skills. Noah breaks down how he learned by doing, identified high income skills, and prioritised execution over theory.
We also talk leadership, culture, and scale. How to build strong teams, stay connected as the business grows, and deal with setbacks without losing momentum.
You can subscribe to the Mentored newsletter here:&nbsp;<a href="https://mentored.com.au/newsletter-sign-up">https://mentored.com.au/newsletter-sign-up</a>
<a href="https://www.facebook.com/groups/mentormarkbouris/">Join the Facebook Group.</a>
Follow Mark Bouris on&nbsp;<a href="https://www.instagram.com/mark_bouris/">Instagram</a>,&nbsp;<a href="https://au.linkedin.com/in/markbouris">LinkedIn</a>&nbsp;&amp;&nbsp;<a href="https://www.youtube.com/channel/UCPX01K1JgNS5pyzUtwtCtsQ">YouTube</a>
Claim $500 Bitcoin with OKX SMSF. SMSF trustees: Successfully sign-up your SMSF and get verified for an OKX SMSF trading account. Deposit $5 and receive $500 worth of Bitcoin. Eligibility requirements and T&amp;amp;Cs apply. Book a 1-1 call with the OKX SMSF team today for guidance. Offer&nbsp;ends 31 March 2026.

#513 The Gen-Z Founder Playbook to Multi-Million Dollar Companies by 30 with Noah Hunter Dorsey

https://api.omny.fm/orgs/2fb3740d-3436-44af-8cc0-a91900716aa5/clips/45144be9-9f3a-49c1-8bde-b3ec005b0186/transcript

We’re currently revamping The Mentor podcast with a new studio and a new structure to bring you even better conversations. In the meantime, check out my podcast with one of the top podcast voices of 2025, Dan Bova.

Dan Bova, co-founder of The Yard Gym, leads a franchise network of over 50 locations in Australia, with ambitious plans to expand to 200 sites worldwide by 2025.

In our conversation, we explored Dan’s journey and early life, his move into gym franchising, the founding of The Yard, and what sets it apart. We also delved into its innovative business model and curriculum, the intricacies of franchising, his strategies for growth, and his bold vision for the future of The Yard.

You can subscribe to the Mentored newsletter here: https://mentored.com.au/newsletter-sign-up

Join the Facebook Group.

Follow Mark Bouris on Instagram, LinkedIn & YouTube

Claim $500 Bitcoin with OKX SMSF. SMSF trustees: Successfully sign-up your SMSF and get
verified for an OKX SMSF trading account. Deposit $5 and receive $500 worth of Bitcoin. Eligibility
requirements and T&amp;Cs apply. Book a 1-1 call with the OKX SMSF team today for guidance. Offer ends 31 March 2026.

<blockquote></blockquote>
We&rsquo;re currently revamping The Mentor podcast with a new studio and a new structure to bring you even better conversations. In the meantime, check out my podcast with one of the top podcast voices of 2025, Dan Bova.
Dan Bova, co-founder of The Yard Gym, leads a franchise network of over 50 locations in Australia, with ambitious plans to expand to 200 sites worldwide by 2025.
In our conversation, we explored Dan&rsquo;s journey and early life, his move into gym franchising, the founding of The Yard, and what sets it apart. We also delved into its innovative business model and curriculum, the intricacies of franchising, his strategies for growth, and his bold vision for the future of The Yard.
You can subscribe to the Mentored newsletter here:&nbsp;<a href="https://mentored.com.au/newsletter-sign-up">https://mentored.com.au/newsletter-sign-up</a>
<a href="https://www.facebook.com/groups/mentormarkbouris/">Join the Facebook Group.</a>
Follow Mark Bouris on&nbsp;<a href="https://www.instagram.com/mark_bouris/">Instagram</a>,&nbsp;<a href="https://au.linkedin.com/in/markbouris">LinkedIn</a>&nbsp;&amp;&nbsp;<a href="https://www.youtube.com/channel/UCPX01K1JgNS5pyzUtwtCtsQ">YouTube</a>
Claim $500 Bitcoin with OKX SMSF. SMSF trustees: Successfully sign-up your SMSF and get verified for an OKX SMSF trading account. Deposit $5 and receive $500 worth of Bitcoin. Eligibility requirements and T&amp;amp;Cs apply. Book a 1-1 call with the OKX SMSF team today for guidance. Offer&nbsp;ends 31 March 2026.

(REVISIT) The Yard Gym Story: Dan Bova on building a Fitness Franchise powerhouse

https://api.omny.fm/orgs/2fb3740d-3436-44af-8cc0-a91900716aa5/clips/b19adbb3-84d1-4c68-b42a-b3d7015fb712/transcript

#390 Surviving the Storm: The role of customer service during an economic downturn

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