Anyone can make a coffee or a good meal.
What separates customer service from hospitality is the genuine desire to serve and provide.
True hospitality runs through Ameer El-issa’s veins and his family businesses; Bar Biscotti, Shisha, Knafeh Bakery and The Bearded Bakers.
You’ll hear how important it is to create a genuine experience around your business, attracting and connecting big companies to your own and why making seemingly small adjustments to your business can create a huge impact.