Special Episode - Learning In The Flow Of Work Survey Results With Bob Mosher

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Learning In The Flow of Work - or Workflow Learning - has been a hot topic in Learning & Development in recent years but how does this approach match up with employees’ expectations and what they believe to be effective to meet their development goals? In this special episode, David and Bob Mosher explore the findings of a recent survey conducted to explore the expectations of learners and perceptions of L&D to see where we are right now and what we need to do to meet learners where they need us to be.

Link to Learning In The Flow Of Work Survey: https://360learning.com/guide/learning-in-the-flow-of-work-report/learning-in-the-flow-of-work-report/


  • Fitting learning into the workflow is incredibly effective. It turns training from something that is done once a year into an almost daily experience.
  • Building materials for use in the workflow ensures the L&D team´s focus is on delivering the product or service the company they work for has to offer.
  • Not having to take people off the job, means not having to find time for training.
  • In all countries, on-the-job training delivered by peers was deemed to be the most effective. But quality varies and those that are good at it do not always have enough time available to train others.
  • A lot of new managers do not get training before taking on their new roles.
  • Build life rafts first, then teach swimming. Training has to solve the most critical issues first.
  • Contextualised training is far more effective.


'In the workflow is the most powerful and intrinsically motivating place for learning to occur. '

'Only 29% of UK learners and slightly more in the US said online training was effective.'

'We´ve got into the habit of trying to educate generic managers. '

'In the workplace, performance is the outcome. Learning is just one tool to get there. '


Bob Mosher is a genuine Thought-Leader in L&D and Chief Learning Evangelist, at The 5 Moments of Need™, an organisation that specialises in helping learning professionals design, develop, and measure effective learning and performance support through the 5 Moments design methodology. Bob has been an active and influential leader in the learning and training industry for over 30 years and is renowned worldwide for his pioneering role in new approaches to learning.



You can follow and connect with Bob via:

Twitter: https://twitter.com/bmosh

LinkedIn: https://www.linkedin.com/in/bmosher/

Website: https://www.5momentsofneed.com/

Performance Matters Podcast: https://performancematters.podbean.com/



The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523 

L&D Masterclass Series: https://360learning.com/blog/



David James 

David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. 

As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D. 


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